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Council cannot locate details

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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redcafe99
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Posts: 11
Joined: Sun Mar 04, 2018 4:43 pm
India

Council cannot locate details

Post by redcafe99 » Fri Apr 27, 2018 6:41 pm

I have received the citizenship ceromany letter and have contacted the council twice.

They have advised me details are not on system and are required to speak to the back office.

The 14 days to book an appointment is coming up next week and I am not having any luck.

Any advice?
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secret.simon
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Joined: Thu Feb 21, 2013 9:29 pm

Re: Council cannot locate details

Post by secret.simon » Fri Apr 27, 2018 6:57 pm

Does the ceremony letter state the name of the correct council?
I am not a lawyer or immigration advisor. My statements/comments do not constitute legal advice. E&OE. Please do not PM me for advice.
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redcafe99
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India

Re: Council cannot locate details

Post by redcafe99 » Fri Apr 27, 2018 8:07 pm

Yeah all details on letter are correct
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redcafe99
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Joined: Sun Mar 04, 2018 4:43 pm
India

Re: Council cannot locate details

Post by redcafe99 » Fri Apr 27, 2018 9:00 pm

I have checked the numbers that I am providing the council

I have the following numbers

Our Ref

Poll/Cover Note No

Not sure if that has anything to do with it
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mrgs1
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Posts: 251
Joined: Fri Mar 08, 2013 8:39 pm
Location: Gloucestershire

Re: Council cannot locate details

Post by mrgs1 » Fri Apr 27, 2018 11:33 pm

I've read on here letters have been issued by mistske. Might be worth emailing Home office.
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redcafe99
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Re: Council cannot locate details

Post by redcafe99 » Sun Apr 29, 2018 9:45 pm

Sorry how do you mean by mistake?
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cyclina1
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Posts: 924
Joined: Mon Apr 02, 2018 1:38 am
Hong Kong

Re: Council cannot locate details

Post by cyclina1 » Sun Apr 29, 2018 11:39 pm

redcafe99 wrote: ↑
Sun Apr 29, 2018 9:45 pm
 Sorry how do you mean by mistake?
no worries. My friend has no record in the council to book ceremony for 10days, he just booked last friday.

no worries. send a email to the HO as well. just in case the HO make any admin mistake thus you cannot book the ceremony within 21 days. you are protected as you don't intend to do so and well inform to the HO and the local council.
I am not a lawyer or immigration advisor. My statements/comments do not constitute legal advice.
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redcafe99
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India

Re: Council cannot locate details

Post by redcafe99 » Mon Apr 30, 2018 5:11 pm

Spoke to the council today, lady advised sometimes could take a while for details to come through and advised me to wait till Thursday which would then be 14 days.

Shall I email home office today or wait till Thursday
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mrgs1
Member of Standing
Posts: 251
Joined: Fri Mar 08, 2013 8:39 pm
Location: Gloucestershire

Re: Council cannot locate details

Post by mrgs1 » Mon Apr 30, 2018 10:03 pm

redcafe99 wrote: ↑
Sun Apr 29, 2018 9:45 pm
 Sorry how do you mean by mistake?
People have received approval letter but not ceremony invite letter, when they contacted Home office the letter was issued by mistake and the application was still ongoing, very rare though, as I said contact them for an update to where letter is.
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redcafe99
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Re: Council cannot locate details

Post by redcafe99 » Mon Apr 30, 2018 10:21 pm

In my case, have received both letters but nothing on council system
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cyclina1
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Hong Kong

Re: Council cannot locate details

Post by cyclina1 » Tue May 01, 2018 2:19 am

redcafe99 wrote: ↑
Mon Apr 30, 2018 5:11 pm
 Spoke to the council today, lady advised sometimes could take a while for details to come through and advised me to wait till Thursday which would then be 14 days.

Shall I email home office today or wait till Thursday
you should also email the HO, thus have a record you do not intend to not booking but the local council cannot book you because yhey have no.record.
I am not a lawyer or immigration advisor. My statements/comments do not constitute legal advice.
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