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Charged twice!!!!

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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libby
Newbie
Posts: 43
Joined: Tue Dec 24, 2013 7:33 am

Charged twice!!!!

Post by libby » Wed May 02, 2018 10:08 am

Guys my bank account has been debited for a payment of £1282 (x2) by UKVI. Initially I got a message from bank saying money was declined so sent a new payment slip two days after. However, about 3 days after I sent the payment slip I got my application acknowledgment letter and form for biometric registration plus another payment slip (from them). So filled out the third payment slip assuming that the one I sent two days prior didn’t reach them but have just found out they have charged my twice. Spoke to my bank to open a dispute about cancelling one of the payments as that would leave my balance at almost 0 🙈. Can’t seem to get an email for UKVI anywhere and the helpline they have a nightmare to get through to someone answering it always directs you to the website! Grrrr. I hope the application is cancelled because I asked to cancel one of the payments.

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cyclina1
Senior Member
Posts: 924
Joined: Mon Apr 02, 2018 1:38 am
Hong Kong

Re: Charged twice!!!!

Post by cyclina1 » Wed May 02, 2018 3:16 pm

I am not a lawyer or immigration advisor. My statements/comments do not constitute legal advice.

libby
Newbie
Posts: 43
Joined: Tue Dec 24, 2013 7:33 am

Re: Charged twice!!!!

Post by libby » Thu May 03, 2018 10:38 am

Thanks a lot Cyclina1 for the email address. Emailed yesterday and got a reply this morning confirming they have taken payment (and the other pending payment cancelled).
Thanks again, it’s just a wait for the outcome now 🙈

User avatar
cyclina1
Senior Member
Posts: 924
Joined: Mon Apr 02, 2018 1:38 am
Hong Kong

Re: Charged twice!!!!

Post by cyclina1 » Fri May 04, 2018 12:46 am

Glad to see the money goes back to the pocket. Good luck then.
I am not a lawyer or immigration advisor. My statements/comments do not constitute legal advice.

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