VFS Global - Can't Pay For Priority Service

[Jackw40]

Hey, I just recently confirmed and paid for my Settlement Visa Application. after wards i headed to the VFS Global site to pay for the priority service. I originally started to type in my GWF reference number, but it tells me there is already and application with that number and i should go the 'My Applications', So, i did. after typing my Email and GWF reference number to track my application. Once there I click 'Track Pending Application' It comes up with my details and I'm assuming this is where i continue on to pay for the Priority Service, but overtime i click continue it says 'oops there seems to be a problem please try again'

Im really stressed with this and don't know what to do. Please somebody help me with this.

[Londoner007]

What country is the applicant applying from

[Jackw40]

What country is the applicant applying from

Applicant is applying from Osaka, Japan. I'm at a loss with this, i have no idea what to do. I can go to the checkout page without applying a GWF reference number, but if i go to track my application and continue my pending application, it always saying the same message.

[Londoner007]

You should have been given a option to pay for priority. This is step 5, after booking biometrics and being asked to pay application fee.

[Jackw40]

You should have been given a option to pay for priority. This is step 5, after booking biometrics and being asked to pay application fee.

Would that option be 'Register at commercial partner' ? I had already registered with this website before confirming and paying for my application, but did not purchase anything.

[Londoner007]

Yes - it may be worth giving a call to your local VAC to see if you need to pay priority at the centre as I am unfamiliar with Japan.

[Jackw40]

Yes - it may be worth giving a call to your local VAC to see if you need to pay priority at the centre as I am unfamiliar with Japan.

Payments cannot be taken at the VAC in Osaka, So, i honestly have no idea. My biometrics is on monday and I'm stressing so much i won't be able to fix this time. If i don't enter my GWF number and go to the checkout it Generates a reference number beginning with F then 12 numbers. Could i run this risk of paying for this and writing a letter as to why?

[Londoner007]

I would not run any risk, can you not contact VFS and see if they can provide guidance before your biometrics.

[Jackw40]

I would not run any risk, can you not contact VFS and see if they can provide guidance before your biometrics.

Seems near enough impossible to contact them, i have sent them an email, but knowing the type of company VFS is i don't expect a reply any time soon. My local VFS office is closed on weekends also which is a shame.

[Londoner007]

Its a shame because it is definately a VFS issue and not Visa4Uk issue.

Its meant to be - Once you have paid your visa fees you ar given a GWF number which you use on VFS Global’s website to pay for Premium Services. Something went wrong there. My bet is on trying to solve this issue with VFS global who are the offical partners for UKVI!

[Jackw40]

Its a shame because it is definately a VFS issue and not Visa4Uk issue.

Its meant to be - Once you have paid your visa fees you ar given a GWF number which you use on VFS Global’s website to pay for Premium Services. Something went wrong there. My bet is on trying to solve this issue with VFS global who are the offical partners for UKVI!

For sure it is an issue with VFS. Thanks for your help.