morshed wrote: ↑Tue Jul 31, 2018 4:05 pm
I have been trying to get a PSC appointment for the last 4 weeks. It was so stressful and frustrating experience that I started to lose hope of getting an appointment.
All my attempts were failing until this morning today. I got an appointment on 09 August at Croydon. Entirely based on my personal experience I would like to share what I observed.
My observations:
1. Slots for the day just after 42 days are released each day (except Saturday night) at 00:00. For example, on 31 July at 00:00, HO released appointment for 11 September 2018.
2. Most of the cases after selecting the date and a slot, and before proceeding to payment it becomes unavailable. The whole webpage sometimes becomes unavailable.
3. Luckily if the payment is successful, it doesn’t guarantee that a slot has been booked. I had this experience and was informed that I took too long, so the slot is not available and I need to rebook. I received an email about successful payment but not for the date. In this type of case, it is better to contact e-support team. If they provided any Booking Refe. Number, it is better to check the BRN matches with name and payment reference number.
4. Mobile phone browsers are faster than laptop/PC browser. I tried with both laptop (a very fast one with high speed LAN) and mobile phone and observed mobile browser shows the slots before the laptop browser.
5. As I work in computer whole day, during day time, I used chrome and Mozilla browser where I downloaded ‘Easy Auto Refresh (Chrome)’ and ‘Tab Auto Refresh (Mozilla)’ add on so that the browser refreshes the page periodically based on my set time in seconds. I could not find any add on like this for Internet Explorer.
6. Available slots appeared during day time are the ones that have been cancelled (or changed) by someone. Usually they are not the dates after 42 days. Nobody knows when they are going to appear. Due to periodic refresh by ‘Easy Auto Refresh (Chrome)’, I noticed an available slot while working this morning at 09:35 and grabbed that without delay.