How can I ask my health Surcharges back from home office

[Danra]

It's been almost over 8 months. Home office has not returned my health SurCharges after these refused my UK spouse visa. We appealed the decision, our appealed got refused 3 months ago but still home office failed to refund SurCharges, Who should I talk to or email to resolve this issue?

Regards

[Londoner007]

Contact UKVI and ask them to forward message to the IHS department. It should usually be refunded within 6 weeks.

https://www.gov.uk/healthcare-immigrati ... on/refunds

[bathanza]

You can call them and provide the IHS for a refund.

My partner application refund has not been given either. So been chasing for 6 weeks already. Will keep you in the loop with this

Let me know how your experience goes

[Danra]

Was your spouse's visa refused too? would you not like to apply again? Our case is still in court we are taking it to upper tribunal. But after that we are thinking of making fresh application. It is wise to ask them to return the surcharges yet? Or should we wait. would you have an opinion?
I am guessing if we apply an other fresh application we would have to pay surcharges once again even they have not returned the first surcharges yet ? Is that correct o im mistaken.

[Danra]

Contact UKVI and ask them to forward message to the IHS department. It should usually be refunded within 6 weeks.

https://www.gov.uk/healthcare-immigrati ... on/refunds

Thank you for your help Londoner

[bathanza]

Contact UKVI and ask them to forward message to the IHS department. It should usually be refunded within 6 weeks.

https://www.gov.uk/healthcare-immigrati ... on/refunds

Utter diabolical service given so far. I was sent an email stating I'll get a refund within 48 hours. 8 days later nothing. When I called the SAME number as I have done for the past 2 years I was told they cannot do anything as they are an advisory line and to call back choosing option 4 then 4.

Called back again and the lady had the audacity to explain to me HOW an expired card will have the same account number and would have got a refund

Was told no more referrals can be made and to write to the HO..there are no statements in three of my cards or banks which have had a refund.

Will keep thread updated. Good luck with getting the refund OP.