Hi guys,
Have been keeping up with this thread for a while now, but this is the first time I'm posting (was kind of hoping I wouldn't be in a position where I'd have to, but here we are!
![Shocked :shock:](./images/smilies/icon_eek.gif)
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Basically on our side, today marks the 57th working day from my fiancé's visa application from Pune, India. As we are so eager to get this and crack on with our wedding plans, I gave UKVI a call today just because I couldn't resist waiting 'til next week (Tuesday will mark the 60th working day). As expected, the UKVI operator was nice, but not of much help, all she said was that the application was still pending a decision and there was nothing she could do in terms of escalating it until the 60 working days are over and we haven't heard back by then. That was that, and since it was my first time calling them, she gave me a customer call reference number so that I could give this again next time I call.
HOWEVER, just a few hours after the call, we received the classic standard "Unfortunately, the processing of your application has not been straight forward and we will be unable to decide your application within our customer service targets"...
First of all... seems kind of an odd coincidence that we receive this email today, on the 57th working day and not the 60th and just a few hours after the call with UKVI. The other thing is that we always thought that our application was as straight forward as it could possibly be and even covered any small comments about the documents in cover letters.
Would be good to hear if someone has dealt with this kind of situation before and not had to wait an additional ridiculous amount of time?
Cheers guys.