Post
by seansilva » Thu Dec 13, 2018 8:41 pm
I went to UKVCAS London premium lounge yesterday to submit my naturalisation documents and happy to share some insight on the experience. Upon arrival, the reception requested the booking confirmation document (the document you receive after scheduling the appointment and pay online on Sopra Steria UKVCAS website)
Tip 1: Don’t forget to print and take the confirmation document. Make sure, that you print the document using best resolution possible as during the appointment they need to scan the document. However, I still don’t understand why can’t they scan the QR code from your phone.
In addition to that, they asked whether you have already uploaded the documents to the website. Due to the number appointments and printer/scanner hardware incidents they usually run behind the schedule. It was 1.5 hrs waiting time for me.
Tip 2: Scan and upload the necessary documents before the appointment.
Yes, I know when you spend £200 extra, you expect them to scan and upload documents. But this only adds extra waiting time to your appointment and they may skip some important extra documents in a rush. For example, say you wanted to upload a scanned copy of previous passport or receipt of payment for an FPN, Sopra Steria will not see the need, as it is not mentioned in the document checklist. However, HO may have a different point of view.
Check list doesn’t ask for English language requirement anywhere, but it doesn’t mean you are exempt from the requirement.
In my case, I did upload the documents in pdf format use 300 dpi settings in scanner. Try to upload the documents into relevant section, it will be easier to find the documents.
The bottom line is this process may take some time to mature, Sopra Steria is still not in a position to serve complete HO application volumes.
