Spouse visa question

[Londoner007]

Try a different PC, if that doesnt work then maybe their advise is the best and re-do application again

[CR001]

HELP PLEASE yesterday I submitted my online application and booked my bio appointment then paid my IHS fee online via PayPal, they Sent me an email of payment confirmation then the black case of IHS payment in the online application doesn't gone green and I stuck in that stage until my bio appointment canceled by them and they want me to pay again the IHS... Does anyone faced this problem

My understanding was that IHS was payable as part of the online application process before submitting as you need the IHS reference number for the form.

[Aladino]

Yes i paid it as a part of the online application yesterday but it didn't turn on green and I can't go to the next stage of paying the visa fee however I got from the the confirmation email

[seagul]

I think the transaction wasn't went through successfully

[Aladino]

When i called the ihs ppl they said it is successful

[Aladino]

Hello its me again ... I hope you are all ok .. I have a problem and I want some help please...
My problem is .. I applied online on 29/10/2018 and for some reason a problem happened in the payment of the ihs so I called them and emailed them then they solved it on 02/11/2018 when i complete my application and submitted it and I paid priority too ... on 14 of November I got an email to pay the ihs (ihs payment needed) or they will refuse my application on 21/11/2018 so I emailed them back with all the proof that I already paid my ihs I sent the email of worldpay and the email of PayPal confirming the transaction and their email confirming my ihs number .... then in the 16/11/2018 they sent me another email saying that they're in the process of refunding me while I didn't demand any refund I called them back and emailed explaining again the misunderstood from their end ... I didn't get any reply and now i am worried if they refuse my app this Wednesday 21 Nov... I don't know exactly what to do ... and even neither me nor my wife can pay the ihs again ???


Any help or advice would be appreciated
TIA

[Aladino]

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