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It says in a few places on the web site of the UKBA thatSunshine82 wrote:Does secured mail mead, they use the "secured mail Service"? Or do they use recorded mail by royal mail?
I assume that also applies to applications under European laws, although it is not stated there.We will return your passport(s) and other documents by recorded delivery. If you would like them to be returned by special delivery, you must provide a prepaid special delivery envelope big enough for the documents to be returned.
I've had deliveries from SMS (not passports but credit cards). They do seem to be reliable and to deliver things when they say they will. You'll need to be in to sign for the envelope.Sunshine82 wrote:Thank you for your answers.
I called home office again. The passports were sent out by "Secure Mail Service" (SMS) not royal mail, they gave me Reference number and phone number. I called Secure Mail straight after. They said fine, we will deliver it tomorrow!! I hope it works, can't wait till tomorrow!!
I am glad that you got your passport after all. Your story does indeed sound like there is a lot of chaos going on in the UKBA.mspacman wrote:From this experience I can say that I felt like a prisoner without my passport. I am so glad to have it back, and now I can travel
On the 25th of June I requested my passport be returned and received it by secure mail this morning. I called the HO number: 0207 035 4848. Try calling them again and request that your case be dealt with as a matter of urgency. By the way, did you submit both your passport and ID card to the HO?guime wrote:Hello!
I sent my EEA1 and EEA2 (my wife, brazilian citizen and me, italian citizen) on 15th January... haven't received anything so far...
but now I have to go to netherlands for my work and on 16th June (almost 1 month ago) I called home office asking for my ID Card back for this travel... and the guy said I would receive it in 10 working days...
on the 9 working day I called again and the guy said they haven't sent anything... and told me to send a fax asking again for my id card.. 1 day letter I sent the fax (last week).
Nothing so far.... today I called them again and the guy told me the haven't sent anything yet.... then I became desperate... because I've got my tickets to next saturday and an appointment for monday in Amsterdam... i really CANNOT cancel this appointment.... and the guy said that he asked with URGENCY blablabla but can't guarantee that I will receive my id by friday.
DO I HAVE ANY CHANCE TO GO THERE AND COLLECT MY ID CARD BACK??? I REALLY CANNOT CANCEL THIS APPOINTMENT... they CAN'T do it with people... I am living here as a prisioner for more than 6 months and when I ask for my id card back with 1 month time before my trip, they don't send it... I just can't believe this....
CAN U PLEASEEE, tell me where is written on HO website that I can call within 48 hours and arrange to collect my id card in croydon? because I DO need to get my id card back by friday....
please guys, help me =[
Hi there,Plum70 wrote:On the 25th of June I requested my passport be returned and received it by secure mail this morning. I called the HO number: 0207 035 4848. Try calling them again and request that your case be dealt with as a matter of urgency. By the way, did you submit both your passport and ID card to the HO?guime wrote:Hello!
I sent my EEA1 and EEA2 (my wife, brazilian citizen and me, italian citizen) on 15th January... haven't received anything so far...
but now I have to go to netherlands for my work and on 16th June (almost 1 month ago) I called home office asking for my ID Card back for this travel... and the guy said I would receive it in 10 working days...
on the 9 working day I called again and the guy said they haven't sent anything... and told me to send a fax asking again for my id card.. 1 day letter I sent the fax (last week).
Nothing so far.... today I called them again and the guy told me the haven't sent anything yet.... then I became desperate... because I've got my tickets to next saturday and an appointment for monday in Amsterdam... i really CANNOT cancel this appointment.... and the guy said that he asked with URGENCY blablabla but can't guarantee that I will receive my id by friday.
DO I HAVE ANY CHANCE TO GO THERE AND COLLECT MY ID CARD BACK??? I REALLY CANNOT CANCEL THIS APPOINTMENT... they CAN'T do it with people... I am living here as a prisioner for more than 6 months and when I ask for my id card back with 1 month time before my trip, they don't send it... I just can't believe this....
CAN U PLEASEEE, tell me where is written on HO website that I can call within 48 hours and arrange to collect my id card in croydon? because I DO need to get my id card back by friday....
please guys, help me =[
What do you mean when you say you called them thrice and nothing? Did no one answer, no one able to help?Hi there,
I called them 3 times... the third one was this morning... and nothing!!!
I sent just my ID as I don't have passport... I always used only ID Card for everything in europe.... I want to apply for passaport when I receive my ID Card to avoid this situation again, but now is too late...
I hope that they give me back my ID with time for my travel.....
they just say that nothing has been sent yet and will put as urgent for the sector send it to me as soon as possible.... then I wait, call again and is the same cenario....Plum70 wrote:What do you mean when you say you called them thrice and nothing? Did no one answer, no one able to help?Hi there,
I called them 3 times... the third one was this morning... and nothing!!!
I sent just my ID as I don't have passport... I always used only ID Card for everything in europe.... I want to apply for passaport when I receive my ID Card to avoid this situation again, but now is too late...
I hope that they give me back my ID with time for my travel.....
Good luck with that Guimeguime wrote:I just called them again and I think now my problem has been solved....
I booked to get it in person on friday morning... the woman told me that she'll try to give me my process finished, otherwise I get only the id card....
Good... on friday I'll tell you what happened!
Thanks a lot for your tips,
Bye
Hello,Plum70 wrote:Good luck with that Guimeguime wrote:I just called them again and I think now my problem has been solved....
I booked to get it in person on friday morning... the woman told me that she'll try to give me my process finished, otherwise I get only the id card....
Good... on friday I'll tell you what happened!
Thanks a lot for your tips,
Bye
Cheers