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I called them yesterday to escalate my case but asked me to wait for another 5 working days, got same email after 2 hours, it's just not helpful.anat wrote: ↑Tue Feb 19, 2019 10:26 amHi all after making the escalation as I finally could yesterday I recieved this email:
Thank you for contacting UKVI Contact Centre.
We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded.
For further information about Front End Services please visit:
https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know
Yours sincerely,
UK Visas and Immigration
I am confused does this constitue as a reply? Because it literally didn't say anything in it about where my visa process stands and is clearly absolutely generic. Do I have to wait no another 5 working days to escalate again?
If you took the time to look at/read the hundreds of posts on this very issue, you will see that is is DC Couriers that deliver BRP cards.waitingresponse wrote: ↑Tue Feb 19, 2019 10:41 amAnyone know how they send brp ? through post royalmail or dpd or other courier service ?
I have seen a couple of posts from other members who received the exact wording and had their ILR approved. Good luck.Tsion wrote: ↑Tue Feb 19, 2019 11:34 amHi all
I recived the below email for IRL application...
"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service."
Is there anyone who had the same experience? Is it approved or rejected ,?
Decision letter (collect from post office): 16 February 2019, 10 amAjPS wrote: ↑Thu Feb 14, 2019 10:58 amHi everyone,
I applied yesterday at London Premium Lounge (super priority):
Type of application: Set(O) Tier 2 General (5 years) to ILR
Online application submission date: 05 February 2019
Documents uploaded online: 06 February 2019
<paid for Document Checking; got positive e-mail from UK VCAS on 11 February 2019>
Biometrics appointment date: 13 February 2019, 10.30 am
Decision/approval e-mail: 13 February 2019, 03.25 pm
I suggested you could check here using your current BRP card number to see whether the status have been changed. https://right-to-work.service.gov.uk/prove/id-questionTsion wrote: ↑Tue Feb 19, 2019 11:34 amHi all
I recived the below email for IRL application...
"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service."
Is there anyone who had the same experience? Is it approved or rejected ,?
I am yet to receive the letter and the BRP but hey.. I am partying already.Dear XXXXX
I’m pleased to confirm that your application for leave has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status. Thank you for using our super priority service.
Kind Regards
I checked it with my old BRP ( which is actually expired after my IRL application) and I got the following reply.youzidejia wrote: ↑Tue Feb 19, 2019 12:41 pmI suggested you could check here using your current BRP card number to see whether the status have been changed. https://right-to-work.service.gov.uk/prove/id-questionTsion wrote: ↑Tue Feb 19, 2019 11:34 amHi all
I recived the below email for IRL application...
"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service."
Is there anyone who had the same experience? Is it approved or rejected ,?
AjPS wrote: ↑Tue Feb 19, 2019 12:36 pmHi everyone,
I applied yesterday at London Premium Lounge (super priority):
Type of application: Set(O) Tier 2 General (5 years) to ILR
Online application submission date: 05 February 2019
Documents uploaded online: 06 February 2019
<paid for Document Checking; got positive e-mail from UK VCAS on 11 February 2019>
Biometrics appointment date: 13 February 2019, 10.30 am
Decision/approval e-mail: 13 February 2019, 03.25 pm
Decision letter (collect from post office): 16 February 2019, 10 am
BRP (post received at home): 19 February 2019, 9.30 am
I contact them this after noon received the same email in 30 minutes. they mentioned do not contact again within 5 working days on the telephone conversation. it is so disappointing. such a poor servicewaitingresponse wrote: ↑Tue Feb 19, 2019 10:41 amI called them yesterday to escalate my case but asked me to wait for another 5 working days, got same email after 2 hours, it's just not helpful.anat wrote: ↑Tue Feb 19, 2019 10:26 amHi all after making the escalation as I finally could yesterday I recieved this email:
Thank you for contacting UKVI Contact Centre.
We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded.
For further information about Front End Services please visit:
https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know
Yours sincerely,
UK Visas and Immigration
I am confused does this constitue as a reply? Because it literally didn't say anything in it about where my visa process stands and is clearly absolutely generic. Do I have to wait no another 5 working days to escalate again?
Anyone know how they send brp ? through post royalmail or dpd or other courier service ?
AjPS wrote: ↑Tue Feb 19, 2019 7:09 pmcouple of questions:
1) What do I do now with the old T2 brp? Do I need to return it to them to avoid any penalty? or just archive it in my personal records.
Note: The prove right-to-work website shows mt the same new status with both BRP id's, only using the new BRP ID shows my new photo as well.
2) if I move house, do I still need to inform UKVI, or was that just for T2 BRP's??
Thanks.
Hi guysTsion wrote: ↑Tue Feb 19, 2019 2:25 pmI checked it with my old BRP ( which is actually expired after my IRL application) and I got the following reply.youzidejia wrote: ↑Tue Feb 19, 2019 12:41 pmI suggested you could check here using your current BRP card number to see whether the status have been changed. https://right-to-work.service.gov.uk/prove/id-questionTsion wrote: ↑Tue Feb 19, 2019 11:34 amHi all
I recived the below email for IRL application...
"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service."
Is there anyone who had the same experience? Is it approved or rejected ,?
“”Your BRP is not valid
This might be because it has:
expired
been reported lost or stolen
You must use your most recently issued BRP to access this service.””
Any idea and suggestion please if some one recived same email?
If you search in the ILR forum, you will find a few LR applications have received positive decision with the same email letter with the word 'decided' rather than 'granted'. Not sure about Tier 2 application though. Did you have any complex application, i.e., prolonged absences or more than 3 change in sponsors? When did you apply?Tsion wrote: ↑Wed Feb 20, 2019 8:38 amHi guysTsion wrote: ↑Tue Feb 19, 2019 2:25 pmI checked it with my old BRP ( which is actually expired after my IRL application) and I got the following reply.youzidejia wrote: ↑Tue Feb 19, 2019 12:41 pmI suggested you could check here using your current BRP card number to see whether the status have been changed. https://right-to-work.service.gov.uk/prove/id-questionTsion wrote: ↑Tue Feb 19, 2019 11:34 amHi all
I recived the below email for IRL application...
"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service."
Is there anyone who had the same experience? Is it approved or rejected ,?
“”Your BRP is not valid
This might be because it has:
expired
been reported lost or stolen
You must use your most recently issued BRP to access this service.””
Any idea and suggestion please if some one recived same email?
Is there any one who recived a similar email ?
Many congratulations! May I ask in which category you had applied under?anat wrote: ↑Wed Feb 20, 2019 12:05 pmHi all!!
My visa dealings have finally (sort of) come to an end.
-20/01 submitted my application online, paid for super priority service and booked an appointment
-08/02 went for my appointment 10am at Croydon, after having loaded all the paperwork online, was there for about 1:30 hours as after I did my biometrics, lady in counter told me some of the files were to zoomed in and we needed to rescan.... we started doing this for about 40 minutes until her colleague told her she could just zoom out (lololol).
-The appointment was on Friday so I suspected I may have to wait the weekend. I waited and on Tuesday when nothing came via email or post I called the Home office hotline and was told I have to wait 5 days in order to escalate. Also when speaking the lady on the phone told me I could try and emailing srsukvacs@homeoffice.gov.uk I did and recieved a response they will get back within 20 days.
-18/02 called hotline to ask for escalation. Was intially answered by a woman who said I have to wait another day (inspite having been told specfically otherwise before). I hung up and called again and this time the person who answer did escalate my request.
-18/02 recieved very generic email after my escalation that the home office tries to reply within 24 hours but sometimes it does not.... had no actual refrence to my application.
-20/02 started emailing all the emails mentioned on this website, public.enquiries@homeoffice.gov.uk, complaints@homeoffice.gov.uk and my lawyer also sent a few.
-20/02 just now, recieved email that my application has been granted and I will recieve my decision letter and card in the post in due course. Additionally, I recieved an attachment stating that I should also recieve the money I paid for the super priority service back to the credit card I paid it on (will update once this happens).
So relieved, I have been very stressed in the last few days and this forum was a great help in knowing I'm not the only one on this boat. Don't give up and try contacting every email and every number, it feels like no one hears you at times, but you just need it to fall on that one ear for your application to be assisted.