We will need to escalate this for you and for us to do that we will need the following information

[begum musa]

hey I and my husband have applied for UK visitor visas on 5th March 2019 from Islamabad. My husband has also taken priority visa process service for his visa as he has to leave on 24th March 2019 for Italy and from there he will join me in UK. We only mentioned one contact number of our sponsor. Yesterday we realized that we should add two more numbers if in case he is not available on the provided number. i mailed to UK home office as per procedure. Today we received this reply:
Thank you for contacting UK Visas and Immigration International Contact Centre.

We will need to escalate this for you and for us to do that we will need the following information:

Full Name-
Date of Birth-
GWF number-
IHS number-
Passport number-
Place of submission-
Type of Visa applied for-
Date of biometrics-
Nationality-
E-mail address used on application-
Reason for escalation-

Regards,
UK Visas and Immigration

Now i want to know that how should I fill in all these requirements and how much time will they take to reply me. It is worth mentioning that we have a sound travel history and this time we are not taking our kids with us. I and my kidshave visited UK in 2016 on invitation of same sponsor.