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I rang the resolution centre and I was advised the same too. Took my number and email address and will pass it to team lead, who will ring me back asap. Could not advise how soon I will be contacted back though.apc2012 wrote: ↑Sat Mar 30, 2019 9:43 amI called the Resolution Centre and they have confirmed that all Surinder Singh applications will need to be done via a paper application. Someone from the Resolution Centre that specializes in case law is due to call me back by the end of the day to let me know further details on the process.I will post back once I speak to them again. The lady that I did speak to said that if you have a legacy document already with the Home Office, such as already having a residence card/documentation, it should be more straightforward, but who knows...
Will update when I hear back from the specialist.
I just received a call from them as well, and I was advised the same thing. The lady advised they send out the form to each person with your unique reference number, name and DOB already pre-printed on the form. I asked whether it is required that documents pertaining to 'living and working' in the previous EU country will need to be included as part of the application at this stage, and the very helpful lady advised that from her understanding, this would not be required again, as your issued residence card would serve that purpose. She stated that they have raised this question with their team lead however, and they should have clarifications shortly. The application process is that once you receive the form in the post, you return it with physical evidence of your supporting documents (you cannot upload supporting documents online following submission of your application). You then receive a letter (not sure if this is by post of email) advising you to book an enrolment for Biometrics, if you do not already have a biometric residence card. Following your biometrics enrolment, you will then receive a certificate of application by email. The lady was unable to advise o estimated processing time for the entire application process.apc2012 wrote: ↑Sat Mar 30, 2019 11:41 amThey called me back and was told that they will post the application to me next week, which will need to be posted back. With regards to what needs to be provided, the person I spoke with said that it is likely that if you already have a document establishing the Surinder Singh relationship, you won't be asked to provide your original documents, but that you might have to so to hold on to them just in case. As I have a vignette EEA residence document, I will need to post my passport. I will need to submit evidence of residence for myself and my spouse.
I will post another update once I receive the application.
Thats one of the two ways you can request the form. The best way is to contact the resolution centre by phone and they will take down your details and post out the form to you. You can also request the form by completing their online form and you will receive an email asking you to respond with your details (name, passport number, address etc) which will be used in posting out the firm to you.ljdebenedictis wrote: ↑Sat Mar 30, 2019 3:02 pmBtw, how did you guys request for a form? I only filled up a question form and explained that I need a form as I am applying for EU settlement scheme (Surinder Singh).
Or is there another way?
I haven’t really got any reply or confirmation from them.
Thanks
I see. Do they reply quickly as I send them an online form today and haven’t got any message yet xxPLUZZ wrote: ↑Sat Mar 30, 2019 3:58 pmThats one of the two ways you can request the form. The best way is to contact the resolution centre by phone and they will take down your details and post out the form to you. You can also request the form by completing their online form and you will receive an email asking you to respond with your details (name, passport number, address etc) which will be used in posting out the firm to you.ljdebenedictis wrote: ↑Sat Mar 30, 2019 3:02 pmBtw, how did you guys request for a form? I only filled up a question form and explained that I need a form as I am applying for EU settlement scheme (Surinder Singh).
Or is there another way?
I haven’t really got any reply or confirmation from them.
Thanks
Hmmm. I wonder why I didn’t get the same reply? I mean why didn’t ask for my details or any information.masoud62 wrote: ↑Sun Mar 31, 2019 7:53 pmI emailed them yesterday and got reply today as follow:
Dear xxxx
Thank you for contacting the EU Settlement Resolution Centre requesting a paper application, as you are applying via Surinder Singh route for status under the EU Settlement Scheme.
For us to deal with your query could you please resubmit the online query form using the link below, providing us with the applicants following information.
https://eu-settled-status-enquiries.ser ... r-question
· Full Name
· Address
· Date of Birth
· Nationality
· Passport number
· Telephone number
· Details of your representative (name, email phone number if applicable)
Alternatively, please gather the details above and contact the EU Settlement Resolution Centre on 0300 123 7379. Our opening hours are Monday - Friday, 8am to 8pm and Saturday - Sunday, 9:30am to 4:30pm.
Yours sincerely,
EU Settlement Resolution Centre
UK Visas & Immigration
Oh I see.
ljdebenedictis wrote: ↑Sun Mar 31, 2019 8:52 pmOh I see.
I guess I just need to wait for an email and take it from there.
There is another discusssion and apparently you can do the “Apply now and post”, and they already filled in some form and now they just need to book appointment for biometric. I’m really confused and clueless about this application. I was expecting an easy process as they promised.
Hi.PLUZZ wrote: ↑Mon Apr 01, 2019 1:54 amljdebenedictis wrote: ↑Sun Mar 31, 2019 8:52 pmOh I see.
I guess I just need to wait for an email and take it from there.
There is another discusssion and apparently you can do the “Apply now and post”, and they already filled in some form and now they just need to book appointment for biometric. I’m really confused and clueless about this application. I was expecting an easy process as they promised.
@ijbenedicts- could you share a link to the discussion you mentioned please?
ljdebenedictis wrote: ↑Mon Apr 01, 2019 5:38 amHi.PLUZZ wrote: ↑Mon Apr 01, 2019 1:54 amljdebenedictis wrote: ↑Sun Mar 31, 2019 8:52 pmOh I see.
I guess I just need to wait for an email and take it from there.
There is another discusssion and apparently you can do the “Apply now and post”, and they already filled in some form and now they just need to book appointment for biometric. I’m really confused and clueless about this application. I was expecting an easy process as they promised.
@ijbenedicts- could you share a link to the discussion you mentioned please?
Below is the link I was talking about, it appears to me that they manage to apply (still through post) and booked biometric appt.
eea-route-applications/eu-settlement-sc ... 78191.html
Alright. My mistake. I thought it was the same as they can’t scan their passport as well and just assume its similar. Sorry about that.johnlk wrote: ↑Mon Apr 01, 2019 6:32 amljdebenedictis wrote: ↑Mon Apr 01, 2019 5:38 amHi.PLUZZ wrote: ↑Mon Apr 01, 2019 1:54 amljdebenedictis wrote: ↑Sun Mar 31, 2019 8:52 pm
Oh I see.
I guess I just need to wait for an email and take it from there.
There is another discusssion and apparently you can do the “Apply now and post”, and they already filled in some form and now they just need to book appointment for biometric. I’m really confused and clueless about this application. I was expecting an easy process as they promised.
@ijbenedicts- could you share a link to the discussion you mentioned please?
Below is the link I was talking about, it appears to me that they manage to apply (still through post) and booked biometric appt.
eea-route-applications/eu-settlement-sc ... 78191.html
I think you'll find the thread you linked is not a Surinder Singh case.
Another thread on this forum:
eea-route-applications/eu-settlement-sc ... 70584.html
suggests Surinder Singh route applicants can apply online after the 1st of April (today) yet I was told, like others on this thread, forms will be posted out to us in due course, whenever that is.
Well, I am not sure if it makes sense.PLUZZ wrote: ↑Sat Mar 30, 2019 12:41 pmI just received a call from them as well, and I was advised the same thing. The lady advised they send out the form to each person with your unique reference number, name and DOB already pre-printed on the form. I asked whether it is required that documents pertaining to 'living and working' in the previous EU country will need to be included as part of the application at this stage, and the very helpful lady advised that from her understanding, this would not be required again, as your issued residence card would serve that purpose. She stated that they have raised this question with their team lead however, and they should have clarifications shortly. The application process is that once you receive the form in the post, you return it with physical evidence of your supporting documents (you cannot upload supporting documents online following submission of your application). You then receive a letter (not sure if this is by post of email) advising you to book an enrolment for Biometrics, if you do not already have a biometric residence card. Following your biometrics enrolment, you will then receive a certificate of application by email. The lady was unable to advise o estimated processing time for the entire application process.apc2012 wrote: ↑Sat Mar 30, 2019 11:41 amThey called me back and was told that they will post the application to me next week, which will need to be posted back. With regards to what needs to be provided, the person I spoke with said that it is likely that if you already have a document establishing the Surinder Singh relationship, you won't be asked to provide your original documents, but that you might have to so to hold on to them just in case. As I have a vignette EEA residence document, I will need to post my passport. I will need to submit evidence of residence for myself and my spouse.
I will post another update once I receive the application.