Hi there,
I applied in September 2018, received my passport back in January 2019, along with a letter asking for further documentation. I was also assigned an application number.
My question is, was this the second letter? or is the second letter just to tell you your application is now being processed and in that case it means I haven't received the second letter yet?
I've sent the requested documentation and I've been waiting since January with no update whatsoever as my emails are not replied to and their phone lines seem to be always busy or my calls never get answered.
Any insight would be super helpful.
Thanks in advance.
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