FLR(M) passport retained

[amehmood04916]

Afternoon all

My wife applied for flrm on 12.03.2019 using online services and posted the documents. She got all the documents back on 09.04.2019 accept passport. She got approval letter 15.04.2019 and received BRP same day in the evening. Why home office kept her passport ? is it normal? It also worth mentioning that home office also posted back the old/expired BRP with other paper work.

Please share your experience and advice if we should just wait or call home office?

Thanks

[mjw6]

Hi, has your wife received her passport back yet?

My wife is in a similar position. We submitted online application on 13th March, posted the supporting docs a few days later and she did her biometrics the week after. She received the supporting documents back early April (letter dated 28th March) including my passport as the sponsor, but the letter said they are retaining her passport. A few days later she received her BRP and a day later a letter (dated 1st April) stating she had been granted her extension. We are still waiting for her passport. I phoned HO 2 weeks ago and they said they have up to 2 months to send the passport back as this is within normal timescales.

Seems like we will just have to wait. Think the new Septoria system would have been quicker in hindsight but who knows! Also, completely backwards of them to return the old BRP back to us when we have to send it back to them anyway!! I cut my wife’s old one up and sent it to the address they tell you to send it to as soon as it came back.

[amehmood04916]

NO Still waiting for the passport.

[seagul]

Very strange that why HO retaining passport after granting leave

[mjw6]

Called HO (again) on Monday and was advised that passports and supporting documents should be returned within 10 days of receiving BRP. The lady I spoke to advised to write to the Sheffield address quoting the Case ID and requesting that my wife’s passport be returned.

Address is:

PO Box 3468
Sheffield
S3 8WA

Frustrating!

[enham401]

Same situation here. Applied in March and received the docs yesterday with a letter stating passport retained. It’s weird they keep the passport even though no stamp or visa is pasted on it. Considering your circumstances, at least they should have returned it with the BRP. Annoying

[mjw6]

Hi guys, any updates? We are still waiting! No response from the letter I sent 2 weeks ago and I also used the online application form for returning docs to try and get this expedited. However, that is only for returning British sponsoring spouse’s docs but thought I would give it a try to see if it will work.

If we don’t hear anything early next week, I am going to email the complaints team.

[amehmood04916]

Hello All

NO updates as yet. I sent letter as suggested above two week ago but no success. Called Home office they said post another letter. Not helpful, disgusting behavior and rude staff.
We had some holidays planned but stuck with this situation and can't book anything. I am thinking to just apply for a replacement passport and report the other one as lost.

[amehmood04916]

Quick Update

Received passport today by RM signed for. It seems the letter I posted did the JOB.

Thanks

[mjw6]

Thanks For the update. Glad you finally received your wife’s passport!

Same boat for us......We received my wife’s passport on Saturday as well.

Now to arrange a Schengen visa to go on holiday abroad!!! The joys!