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I am also in same condition waiting more than 18 months. I think, maybe some of the staff is on summer holidays.iamok wrote: ↑Wed Jun 12, 2019 10:59 amHi All - My wife and 3 other friends who are waiting on their naturalization applications (all waiting more than 16 months now) have emailed the citizenship department a couple of times each in the last 3-4 weeks for an update and haven't been receiving any responses. Meanwhile, the citizenship phone lines have either been closed at different intervals or nobody has been picking up.
Separately, a work colleague has been waiting for his passport to be returned to him for 10 weeks now and he needs to travel. He has emailed them 3 times in last 2 weeks with the subject as 'Urgent' but still no response.
Anyone else facing similar situations as above?
Tried calling today. Nobody picking up the phone and no response to emails sent 2 weeks ago.aneelrahim wrote: ↑Tue Jun 18, 2019 12:34 pmNO success today. Try calling from 10AM to 12:30PM
Is anyone call today
Did you get any useful information from the call?water_tank1 wrote: ↑Thu Jun 20, 2019 4:15 pmHi
I tried getting through all morning today and after over 300 attempts I eventually got through to a lovely lady at around 12.20 just before they closed the lines.
I must admit I nearly gave up trying!
I am waiting for my daughter’s passport. It’s been 6 weeks now. Called them 3 times, was on webchat with them twice, sent 2 emails. I was only told passport application is with the checker at this stage.iamok wrote: ↑Wed Jun 12, 2019 10:59 amHi All - My wife and 3 other friends who are waiting on their naturalization applications (all waiting more than 16 months now) have emailed the citizenship department a couple of times each in the last 3-4 weeks for an update and haven't been receiving any responses. Meanwhile, the citizenship phone lines have either been closed at different intervals or nobody has been picking up.
Separately, a work colleague has been waiting for his passport to be returned to him for 10 weeks now and he needs to travel. He has emailed them 3 times in last 2 weeks with the subject as 'Urgent' but still no response.
Anyone else facing similar situations as above?
There’s no web chat. The other person got confused with the passport application. You just have to call that number.