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Kamilla wrote: ↑Mon Jun 17, 2019 5:28 pmCould you please confirm if the email is correct citizenship.support@homeoffice.gov.uk?
I have seen slightly different emails suggested in this forum
Also, if there a phone number in the HO for that?
Not all approvals letters are a joint approval and ceremony letter. Many people get two separate letters!!joeano353 wrote: ↑Mon Jun 17, 2019 6:59 pmKamilla wrote: ↑Mon Jun 17, 2019 5:28 pmCould you please confirm if the email is correct citizenship.support@homeoffice.gov.uk?
I have seen slightly different emails suggested in this forum
Also, if there a phone number in the HO for that?
Your certificate is probably with the local council. The letter from HO would have said contact your local council within 21 days from the date of this letter. Unfortunately you have been chasing HO which does not make appointments for the ceremony. It may be late but no harm contacting the council ASAP.