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I am amazed by the incompetency of this administration. I understand that they are busy, and that is why the applications take so long to process. But now they create even more work for themselves by splitting what should be one case into two? So the same case has to be assessed twice, and the documentation has to be sorted, mailed around etc. This does remind me of "The Twelve Tasks of Asterix", if you know what I mean.emvannini wrote:I called the Home Office, where they essentially told me our applications had been split up, a note had been put in my husband's file, along with a copy of my passport and a confirmation that an officer had seen it, and that my husband's EEA2 application was still in the regular EEA2 queue in Croydon.
I agree that the lack of smooth administration and communication between the Liverpool and Croydon offices and depts is a problem and it may be the cause. Our joint applications were submitted, considered and approved together. We applied mid-Feb and they were granted mid-March.I called the Home Office, where they essentially told me our applications had been split up, a note had been put in my husband's file, along with a copy of my passport and a confirmation that an officer had seen it, and that my husband's EEA2 application was still in the regular EEA2 queue in Croydon.
Pretty much the same story here. Joint application received in Croydon on Jan 17, residence certificate issued Mar 30 and received Apr 18 (for me and my daughter), still waiting for my wife's residence card and no supporting documents returned as of yet. People on the telephone sing the usual tune.emvannini wrote: At the end of January, we sent in our EEA1 and EEA2 applications to the EEA1 address at Lunar House. We sent the usual documents - legalized marriage certificate, my payslips, our two passports and pictures. Not much else given all you have to prove with the EEA1 and 2 is that you're exercising the right of free movement, your identity and your relationship. We received our COAs after a little over two weeks. Then we waited.
Yesterday (after 3 months!) the mailman came to our door with a registered letter. It was my passport and registration certificate - but not my husband's passport or Residence Card. My passport was accompanied with a letter letting me know the Home Office had issued my registration certificate and that it was enclosed along with my passport. None of our other documents were returned. The letterhead was from the new EEA1 processing center in Liverpool.
I think some people recommended to send both applications to the Liverpool address.Pasha wrote:I dont know who came up with the idea of separating EEA 1 and 2 applications. To me it is a lack of common sense as there are joint documents that pertains to both applications..surely they are just creating more work for themselves
Because of the change of addresses for joint EEA 1 & 2 applications, I would say to make a copy of both applications and send the original EEA 2 application plus a copy of the EEA 1 application and vice versa to the adviced addresses.
The most important documents would be your marriage certificate, passports and proof of the EEA National excercising a treaty right in the UK. So have these documents certified. Make sure to include a certified copy of the non-EEA nationals passport with the EEA 1 application. Creating a link with certified documents is definately worth a try.
Good luck I hope your wait is not too much longer.
I completely agree with your feeling, but you should plan what you want to do. Most of all, stay cool!emvannini wrote:Anyway, I'm going to wait for the 6 month deadline to expire and then I'm going to hit them from every possible angle I can think of (complaint letters, phone calls, Solvit... hey, I might even sue them if they make me angry enough).
The question is "when did you last enter the UK?" So logic would dictate the last time you came into the country from holiday.Tyro wrote:Hi there, thanks for you reply earlier.
I am sending my EEA2 form this week,
I am just wondering if you can help me with following questions.
1. In section 1 it ask when you last entered UK. I have been living in UK since September 2004, but I go on holidays every year. I went for three weeks holidays in April2008. So what date has to be entered in this field? Since I first entered UK or last time I came into country from holiday.
Best Regards
Tyro
Could you kindly tell us the email address you used?emvannini wrote:Some news for those of you in my situation, and who have been following my case.
I emailed a complaint to the Home Office's NW CSU yesterday regarding my husband's application. This morning, I received a response from the Home Office apologizing for the delay ( ) and letting me know that the application has been decided on and is on its way from Liverpool to Croydon, where they will prepare the necessary documents and send me a package by recorded delivery.
When they say his application has been "decided" on, they better mean POSITIVELY, otherwise I will raise a stink like they have never before seen!
PS: Despite the fact that my payslips were from November, December and January, they never asked me for additional documentation like I was expecting. Hmm.
Thanks emvannini.emvannini wrote:Of course! I used the Northwest Region Customer Service Unit complaint email address - NWCSU@homeoffice.gsi.gov.uk. I used that one rather than the London and Southeast one because my husband's application was in Liverpool, and the London CSU email address wasn't working! I filled out a formal complaint form and attached it to the email. I didn't expect to get a response, much less the next day... Incidentally, I don't know whether this helped or not but before seding the complaint I had also contacted both my MP and Solvit.
Hope this helps you all!
emvannini wrote:Good morning, everyone. I wanted to share my recent experience with my husband's and my "joint" EEA1 and EEA2 application.
Just as a bit of background, I'm Italian, my husband is a non-EU, non-visa national. We moved here for my job last year. My husband came into the UK with an EEAFP.
At the end of January, we sent in our EEA1 and EEA2 applications to the EEA1 address at Lunar House. We sent the usual documents - legalized marriage certificate, my payslips, our two passports and pictures. Not much else given all you have to prove with the EEA1 and 2 is that you're exercising the right of free movement, your identity and your relationship. We received our COAs after a little over two weeks. Then we waited.
Yesterday (after 3 months!) the mailman came to our door with a registered letter. It was my passport and registration certificate - but not my husband's passport or Residence Card. My passport was accompanied with a letter letting me know the Home Office had issued my registration certificate and that it was enclosed along with my passport. None of our other documents were returned. The letterhead was from the new EEA1 processing center in Liverpool.
I called the Home Office, where they essentially told me our applications had been split up, a note had been put in my husband's file, along with a copy of my passport and a confirmation that an officer had seen it, and that my husband's EEA2 application was still in the regular EEA2 queue in Croydon. I asked whether I should now send my passport to Croydon, given that without my passport my husband's application would be incomplete. The answer was no, if they needed anything else they would let me know.
Sooooo.... I just thought I would warn everyone else that it looks like they're on to the joint application "trick" now that they've moved the EEA1 processing to Liverpool! Additionally, it looks like any EEA1 applications they NOT gotten to by the Liverpool "move" date (Feb. 25th??) were also transferred to Liverpool. I will keep you all posted on the progress of my husband's EEA2. It's probably still worthwhile to try the trick, but judging from our experience that may no longer speed up the EEA2 application like it used to.
All the best,
Eva