Hi there,
I have been holding a Tier 4 student visa and is now applying to switch to a Tier 2 visa within the UK. I submitted all the mandatory documents required by the Home Office online. I have gone for the Super Priority Service and have my biometrics taken on 13/07 (sat). Later on that day, I received an email from my caseworker saying she needs my police registration certificate in order to proceed with my application. An 'exceptionally complex' letter was sent from my caseworker on the same day afterward.
The problem is, I don't know I have to register with the police until now. When I first came to the UK, I did attempt to register with the police but at the time, the police told me I did not need to register with them because it did not say so on my entry clearance vignette in my passport. During my time in the UK, I lost my passport once and as required by the Home Office, I applied for a new visa with my new passport at the time. I did not notice the words 'Police registration' on my new entry clearance vignette, and no one advised me at the time that I needed to register with the police with my new visa. After I got the request from my caseworker, I went to the station on 15/07 (mon) because the registration station is closed on the weekends. I got my police registration certificate on the same day and sent it to my caseworker. But I haven't heard from either my caseworker or the Home Office since. I tried calling the UKVI and they said they could not access my application and they could not advise when I would receive the decision.
This is quite stressful because of the lack of communication from the Home Office, and I don't know what else I can do. Is there anything I can do to know the status of my application and speed up the process?
Thank you!!!
Date of Application: 10/07 (wed)
Date of Biometric taken: 13/07 (sat)
Exceptionally complex letter date: 13/07 (sat)
Sending Police Registration date: 15/07 (mon)
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