Post
by wrongtime17 » Fri May 24, 2019 12:33 pm
Dear XXXX
Thank you for your email correspondence of 2 May on behalf of XXX, about his immigration matter.
On 16 July 2018, submitted a Tier 1 Entrepreneur application.
On 9 January, submitted an Indefinite Leave to Remain (ILR) application under our super priority service. This remains under consideration. We contacted XX to see if he would like to proceed with the Tier 1 application or the ILR application and he advised us that he wishes to proceed with the ILR application.
On 16 January, we sent a letter to XX to advise him that his application is valid but there are further enquiries that need to be made.
On 25 January, we sent an email to XX to advise him that his application raises exceptionally complex issues and we require further time to consider his case thoroughly and reach a decision.
A further email was also sent to him on 29 January, 19 February, 14 March and 2 April, to state that we aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded.
XX was also advised by a telephone call on 12 April, that his application is in progress, but we are unable to provide a timescale as to when a decision will be made.
Please reassure XX that we are endeavouring to conclude his application as quickly as possible and will contact him once a decision has been made.
I realize this will be frustrating for XX. However, I hope you will understand that it is important that we complete all our inquiries before making a decision
Yours sincerely
this is the response from my mp got I it today, which she got it from the home office.
but in this email, they mentioned the dates they send an email to me are nothing received to me either by email or letter.
when phoned them up this morning they told me to write to the caseworker in letter no email address given.