Hi,
I recently applied for change of surname after divorce on my BRP with super priority service (£980). I got the letter from home office on 14th August 2019 stating that BRP will arrive in 7 working days followed to the date on letter.
I waited for 10 working days and used the link on home office's website to report that BRP has not arrived. I got a response from home office that it is ready for printing and will arrive in 3-5 working days. This was last week, today I got an email saying the application is delayed because the NI number is not confirmed yet and might take upto 15 working days. I have waited almost 4 weeks for this and have been restricted for work and personal travel.
Is there a number I can ring on other other than this email chain? What can I do expedite the process. I need to travel in couple of days and cannot leave before the BRP arrives.
Any pointers or guidelines will be appreciated.
Many thanks,
Jann
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