Hello everybody
I'm citizen from Bulgaria and have been living in UK since Octomber 2013.
I granted EUSS settle status in April 2019 and I got married for Brazilian woman in may 2019 in Brazil. As she is living there and I'm living in London... we mostly talk by whatsapp and we visited each other before...
My wife applied for EUSS family permit in July and had her biometrics on 16th August last year. We provide all kind of documents (proves of traveling together, whatsapp history, a lot of photos from trips and wedding, my documents proving that I live here for 6 years and paying taxes for that period, payslips, bank statements....)
We are still waiting for decision to be made....
We send email from gov.com and paid the 5.48 pounds on 18.11.2019. She got answer on 20.11.2019 saying:"in regards to your query, your case has now been escalated to the decision making center and one of our team members will be in touch with you in due course(15 working days)"
on 04.12.2019 and on 23.12.2019 she received similar emails... "we escalated your case to the relevant department. You should be contacted regarding your case within 15 working days from the date of escalation"
So, since 20.11.2019 she keep receiving this kind of information but nobody contacted her yet..
On monday 20.01.2020 She sent another email to the gov contact visa section and paid another 5.48 to ask why there is such delay of 5 months, when in fact they should give the answer in 12 weeks period time....
So they answer that: "Thank you for contacting... with regards of your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision"
So is anybody else had that experience with his application?
Is it normal to wait for so long?
Thank you for your help!!!