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Sopra Steria password reset

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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alpharomeo
Member
Posts: 104
Joined: Sun Aug 25, 2013 2:22 am
Mood:
Iran

Sopra Steria password reset

Post by alpharomeo » Tue Feb 18, 2020 9:55 pm

I completed my naturalization online application this morning and was redirected to the Sopra website which didnt asked me to register as i had an account from my ILR application. Password was incorrect and opted option to reset password and its not sending 6 digit code??????

Any solutions?? thank you
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TS22
Newly Registered
Posts: 3
Joined: Sun Feb 16, 2020 5:54 pm
United States of America

Re: Sopra Steria password reset

Post by TS22 » Thu Feb 20, 2020 10:19 pm

I am having same issue. I completed ILR app tonight I have repeatedly asked for the code to be emailed to me and I am receiving nothing so I cannot login to book my appointment.
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TS22
Newly Registered
Posts: 3
Joined: Sun Feb 16, 2020 5:54 pm
United States of America

Re: Sopra Steria password reset

Post by TS22 » Thu Feb 20, 2020 10:20 pm

How did you resolve?
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alpharomeo
Member
Posts: 104
Joined: Sun Aug 25, 2013 2:22 am
Mood:
Iran

Re: Sopra Steria password reset

Post by alpharomeo » Fri Feb 21, 2020 7:22 pm

TS22 wrote: ↑
Thu Feb 20, 2020 10:19 pm
 I am having same issue. I completed ILR app tonight I have repeatedly asked for the code to be emailed to me and I am receiving nothing so I cannot login to book my appointment.
call them at 03301231199 and they will verify you with security questions and then will send you link with code. thank you
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