Morning Members, it has been a while. Another foolish letter from the complaint Department. Home Office won't change. Deception and un-wiseness, excuses and incompetency
Read it
Good morning Mr A,
Thank you for your latest email of the 03 February 2020 concerning the progress of the EUSS paper based applications that the Home Office have received from yourself and your other immediate family members (namely B, C & D).
Your applications have been lodged with us on the basis that all family members quoted have a derivative right to residence in the UK under the terms of the Zambrano case ruling. In particular with reference to the fact that you are all regarded as being the “primary carer of a British citizen child”. I would inform you that by their very nature this specific case type is a little bit more complicated and detailed than is normally the case.
I can confirm that our current recorded timeframe of 5 days to 1 month to process an EUSS application which is presently published on gov.uk is an expected processing time. This is an indication of how long it may take to receive a decision on an application to the EU Settlement Scheme, and is not a service standard.
An EUSS application is likely to take longer to process if:
we need to request more information from an applicant
you are applying as a minor and your application is not linked to an adult
you submit a paper based application
you have a relevant criminal record
you are a non-EEA or non-Swiss citizen and are applying based on a relationship that you have not relied upon in a previous application to the Home Office
In these instances, processing times will vary on a case-by-case basis, based upon how quickly an applicant can provide the requested information, and the circumstances and/or individual needs of each applicant.
The Home Office have to make a number of detailed enquiries before such time that we can reach a decision on whether or not to grant status to an individual under the terms of the EUSS. The extent and length of time taken to complete these enquiries varies according to the prevailing circumstances of each particular application. Thus far our internal enquiries have not been completed in regards to the paper based EUSS applications that we have received from your family and we are most sorry for the lengthy delay that has been incurred.
We would kindly ask that you continue to remain patient whilst our deliberations are ongoing. We will endeavour to decide all of these applications by the 17 April 2020 at the very latest, if this is not possible we will naturally proceed to re-contact you and your family with an appropriate further update at that point. As an aside we note from our prior immigration records that all of the family members named above currently hold valid Leave to Remain in the UK which is not due to expire until the 30 August 2023.
Kind regards
Xxxxxxx
Senior Caseworker, European Casework Briefing & Response Team
UKVI - Home Office
4th Floor, Capital Building, Liverpool L3 9PP
www.homeoffice.gov.uk