Fast forward to now, where we have supplied everything needed on his application and have been left waiting since April 2019 for his settled status. Is there anyone else in similar situation and with any advice? All advice and information would be very welcome.
Time Line:- Applied for Settled Status on the 09/04/2019;
Appointment for Bio-metrics on the 03/05/2019;
Requested more evidence (more of the same stuff really) on the 16/07/2019 - replied the same day;
Update received on the 06/09/2019 - saying to use Lounes Paper Route; called resolution center and was told it would be referred to back to case worker to review and process again as we definitely cannot use Lounes;
12/09/2019 - Received a call back from the resolution center agent that he basically wasn't allowed to do what he had said he was going to do and that we had to email the case worker by replying to the update email with the details we discussed over the phone - we replied the same day with everything;
We have been waiting since. Almost 11 months since we applied, we have called several times since, to be told its been escalated to two different senior case workers.
![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
![Sad :(](./images/smilies/icon_sad.gif)
Some Background information (not sure if its relevant) -
I applied and obtained my residence card in 2011, got married in 2011.
Applied for my husband and 3 children's residence cards in 2013, obtained them in 2014 (transitional arrangement applied here by Home Office - they were still pretty reasonable at this time).
Applied for PR in 2016 - went through a 3 year 'battle' with the home office to obtain the PR and get the correct PR date confirmed. Thanks to a bunch of nonsense lawyers, I hadn't realised that as a direct family member my PR was acquired 5 years into my long residence with my parents (member of the household and all that) which meant I had PR since 2008. It all got sorted in March 2019, correct date and all.
Please, if anyone can advise us on this, it would be highly appreciated.