Frou01 wrote: ↑Tue Jun 02, 2020 6:17 pmBrilliant!Learning18 wrote: ↑Tue Jun 02, 2020 6:13 pmFrou01 wrote: ↑Tue Jun 02, 2020 5:58 pmOnce more regarding “misleading information”.
I would say make a screenshot about the time and number you called.
It’s their number and their employees. I called the Home Office about information and not a third party.
If they cannot answer general questions or train their stuff isn’t my concern.
They say themselves they record calls.
There have been occasions I used recorded calls in my favour. For example my bank and my council said in different matters no to a request and then I gave the information of the call and someone was listening to it and confirmed to me yes, we did say that.
They also say they before someone answers the form they don’t discuss cases. I asked a general question and made sure to ask the question twice and got twice the same answer, just to make sure.
Thank you very much, I just took a screenshot of the time and number I called for evidence, so they can listen back if it comes to them denying what they have said. I made sure I repeated the question a few times and explained to them, and he repeatedly gave me the same answer Haha.
Hopefully, I come back soon with lovely news and thank you again about your answer in regards to you explaining your cover letter
And as you spoke to a “he” and I spoke to a “she” means we spoke to different people giving us the same information.
Hahaha.. yes correct