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Several people have received such mail.HI1406 wrote: ↑Sun Jun 07, 2020 12:43 pmHas anyone received this email from TLS regarding a spouse visa?”
“ Dear Customer,
Due to the operational impact of COVID-19, the UK’s Visa Application Centres (VAC) are currently closed and we are unable to resolve new or existing applications. For further information please go to: https://www.gov.uk/government/collectio ... nd-borders
Our records show that you have a pending application for a UK visa the which is yet to be concluded. This application has been placed on hold.
We would like to reassure customers that this is due to the operational impacts of COVID-19. Customers should not be concerned that there is something wrong with their application. All information provided digitally is protected and your passport, where submitted, is being stored in securely in a fireproof safe.
Once the VACs re-open and your application can be processed, we will contact you. Please do not attend the VAC until you have been advised that your application has been decided.
We regret that, unless already organised, we are unable to return your passport at this time due to local government restrictions. We will let you know when the position changes. If you have an urgent need to travel, please contact your own government consular service to arrange an emergency travel document.”
I know someone else who applied in Kenya but did not get this email as well.
idaz wrote: ↑Mon Jun 08, 2020 12:48 pmI applied just before lockdown (biometrics on 22nd March) via non-priority
I received the non straightforward email last month. I will contact them next week when the 60 days are over for an update
Where are you guys applying from..is the VAC open? I am starting to believe that they probably have made decisions but we will only know when the VAC in the applicant's country reopens?
I believe people have had response this year. Most I’ve seen on here have been priority applications.