Hi everyone,
I would need your advice, I don't know what should I do. Something went wrong...
I submitted my application for naturalisation, but I can't create a UKVCAS account.
I sent an email to UKVCAS about I can't create an account because the 'book an appointment' icon at the last step takes me to the ukvcas login site instead of create an account site. I didn't even got email from ukvcas to create account. This is what they reply:
Thank you for your enquiry.
Once you have completed your application with UKVI, you will be directed to create a UKVCAS account and should receive an email regarding this. You will be automatically taken to the appointment booking process. If you would like to come back at a later time and complete the appointment booking process, please visit the UKVCAS website (
https://ukvcas.co.uk), log in to your account and follow the steps provided. The login link is at the top-right of the UKVCAS website (
https://ukvcas.co.uk) home page.
Alternatively, you can contact our support team on the following numbers: 0900 165 6600 (inside the UK) or +44900 165 6600 (outside the UK). Calls cost £2.50 per minute plus your standard network rate and access charge. Our lines are open 9:00am to 5:30pm Monday to Friday.
Soo...I am still missing my UKVCAS account. What should I do?
I've already checked my spam and junk folders. I did not get any email from ukvcas. Nothing. I just got 2 emails from ukvi. The first when I paid for my naturalisation confirming my paiment and the other the following day as ukvi received my application. Nothing else. I have sent these infos to ukvcas too. I just don't know what else should I do..
I'm just wondering..can I use my same account I used before when I applied for my permanent resident document? I suppose I should have another account now, for naturalisation. Shouldn't I?
I hope someone can give me some advice..
Thank you!