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You need to wait to receive an email. Nothing you can do to speed it up. They are dealing with applications in the date order they were submitted since lockdown.vijayswami wrote: ↑Mon Jul 13, 2020 4:22 pmsorry to post this again...
Hi Team
Have read through the previous posts with regards to re-use of biometric & new feature in UKVCAS to submit the docs.
Tried reaching to UKVCAS, but no luck. (The calls get disconnected within a minute, tried multiple times)
Did anyone had a chance please to speak with UKVCAS, whether whoever has received the email for "Re-use the biometric" and also received email from W&S to provide the documents, to also click the submission button available in "document upload" section?
(or) we need to wait for the official communication / email from UKVCAS pls?
If we submit it, then how can we upload once photo app is ready?
Thanks
Thanks for sharing this, very useful, at least we now know what the criteria is for reuse of biometrics. I also think maybe not many people are getting biometrics email but they are being still considered for it because of the option of submitting documents on UKVCAS, just a thought.tbp wrote: ↑Mon Jul 13, 2020 5:09 pmSomebody shared a response to their email to CIH on twitter, regarding biometric reuse and here is their answer:
"To support this profess of verifying the identity of a customer, as well as reusing fingerprint biometrics, we will also be asking for an up to date facial image which, if leave is granted, will be used to produce a new biometric residence permit (BRP).
Unfortunately we cannot reuse biometrics in every case including; those biometrics taken before July 2015 or those of children under the age of 18 who have not enrolled their biometrics in the last two years. In family groups where any of the group's fingerprints cannot be reused the family group will all need to attend a biometric enrolment appointment."
Any update on your application?srirav wrote: ↑Thu Jul 09, 2020 8:40 pmNo ..i called them yday n they said they are still working on april applications as well..even though they moved on to applications from may 1 to 31
No... ...how about you? If you dont mind can you tell when your application was submitted?
I submitted mine on 6 April.srirav wrote: ↑Mon Jul 13, 2020 7:06 pmNo... ...how about you? If you dont mind can you tell when your application was submitted?
Guys, we are in the same boat, please update here.jafersadeq wrote: ↑Sun Jul 12, 2020 1:45 pmWe applied for ILR on 30/04/2020 and we did not receive any email so far.
Mine has expired.jafersadeq wrote: ↑Tue Jul 14, 2020 7:10 amGuys, we are in the same boat, please update here.jafersadeq wrote: ↑Sun Jul 12, 2020 1:45 pmWe applied for ILR on 30/04/2020 and we did not receive any email so far.
13.04.2020 - Lets keep updating each other. I called both UKVCAS and UKVI, there is no help they are no giving further information. Telling just to wait for emailGbvs2020 wrote: ↑Tue Jul 14, 2020 10:12 amMine has expired.jafersadeq wrote: ↑Tue Jul 14, 2020 7:10 amGuys, we are in the same boat, please update here.jafersadeq wrote: ↑Sun Jul 12, 2020 1:45 pmWe applied for ILR on 30/04/2020 and we did not receive any email so far.
abhardwaj1390 wrote: ↑Tue Jul 14, 2020 10:21 am13.04.2020 - Lets keep updating each other. I called both UKVCAS and UKVI, there is no help they are no giving further information. Telling just to wait for emailGbvs2020 wrote: ↑Tue Jul 14, 2020 10:12 amMine has expired.jafersadeq wrote: ↑Tue Jul 14, 2020 7:10 amGuys, we are in the same boat, please update here.jafersadeq wrote: ↑Sun Jul 12, 2020 1:45 pmWe applied for ILR on 30/04/2020 and we did not receive any email so far.
jafersadeq wrote: ↑Tue Jul 14, 2020 12:45 pmabhardwaj1390 wrote: ↑Tue Jul 14, 2020 10:21 am13.04.2020 - Lets keep updating each other. I called both UKVCAS and UKVI, there is no help they are no giving further information. Telling just to wait for email
New Update:
Home Office replied me:
My understanding is that we are working to launch a functionality that will permit previously captured biometrics to be applied to new applications. This capability will not be ready for business use until the middle of August.
It is bad news
Is this something they told you over the email or over the phone? I wonder how long it will take them to make a decision on the applications after the middle of August...jafersadeq wrote: ↑Tue Jul 14, 2020 12:45 pmabhardwaj1390 wrote: ↑Tue Jul 14, 2020 10:21 am13.04.2020 - Lets keep updating each other. I called both UKVCAS and UKVI, there is no help they are no giving further information. Telling just to wait for email
New Update:
Home Office replied me:
My understanding is that we are working to launch a functionality that will permit previously captured biometrics to be applied to new applications. This capability will not be ready for business use until the middle of August.
It is bad news
This is so unfair, we are punished by being 'helpful' to them. There should be a channel that our voice can be heard, dealt with rather than ignored!!! Can anyone let us know how we can get our voice to be heard? I think many people in this forum would be happy to stand up and support!jafersadeq wrote: ↑Tue Jul 14, 2020 12:45 pmabhardwaj1390 wrote: ↑Tue Jul 14, 2020 10:21 am13.04.2020 - Lets keep updating each other. I called both UKVCAS and UKVI, there is no help they are no giving further information. Telling just to wait for email
New Update:
Home Office replied me:
My understanding is that we are working to launch a functionality that will permit previously captured biometrics to be applied to new applications. This capability will not be ready for business use until the middle of August.
It is bad news
Can you please post the full email here, seems to be vague to me as haven’t seen such kind of replies from UKVI OR UKVCAS. Also as per my experience they never specify defined timeline over call or emails unless its officially announced.usernameswan wrote: ↑Tue Jul 14, 2020 5:58 pmThis is so unfair, we are punished by being 'helpful' to them. There should be a channel that our voice can be heard, dealt with rather than ignored!!! Can anyone let us know how we can get our voice to be heard? I think many people in this forum would be happy to stand up and support!jafersadeq wrote: ↑Tue Jul 14, 2020 12:45 pmabhardwaj1390 wrote: ↑Tue Jul 14, 2020 10:21 am13.04.2020 - Lets keep updating each other. I called both UKVCAS and UKVI, there is no help they are no giving further information. Telling just to wait for email
New Update:
Home Office replied me:
My understanding is that we are working to launch a functionality that will permit previously captured biometrics to be applied to new applications. This capability will not be ready for business use until the middle of August.
It is bad news
I'd rather wait for official word from them to be honest. I'm sure they're processing applications as we speak however want to wait till the photo upload service is launched before responding to applicants with timescale. I expected them to be more consistent with updates though. It ain't that hard.VikasMandal wrote: ↑Tue Jul 14, 2020 6:36 pmCan you please post the full email here, seems to be vague to me as haven’t seen such kind of replies from UKVI OR UKVCAS. Also as per my experience they never specify defined timeline over call or emails unless its officially announced.usernameswan wrote: ↑Tue Jul 14, 2020 5:58 pmThis is so unfair, we are punished by being 'helpful' to them. There should be a channel that our voice can be heard, dealt with rather than ignored!!! Can anyone let us know how we can get our voice to be heard? I think many people in this forum would be happy to stand up and support!jafersadeq wrote: ↑Tue Jul 14, 2020 12:45 pmabhardwaj1390 wrote: ↑Tue Jul 14, 2020 10:21 am
13.04.2020 - Lets keep updating each other. I called both UKVCAS and UKVI, there is no help they are no giving further information. Telling just to wait for email
New Update:
Home Office replied me:
My understanding is that we are working to launch a functionality that will permit previously captured biometrics to be applied to new applications. This capability will not be ready for business use until the middle of August.
It is bad news
Also, don’t beleive that it would take till mid Aug as the whole purpose was to expedite the process, it would be beneficial for them as well and I don’t see a point of they holding applications unnecessarily.
I would rather wait for an official update