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Hello Sillym, this topic is being discussed indepth here http://www.ukresident.com/forums/index. ... opic=70485. There is a wealth of useful information available vis a vis complaints and general correspondence with the UKBA. There is also a petition that is live and being signed by those affected by this issue and more.sillym wrote:Hi everyone!Today itis 6 months since I applied for the EEA2 Residence Card and it is getting more and more frustrating that there is still no progress on my application and no further information request from the case worker. I was wondering, those of you who are in the same situation, when you have complained, did it help to push things through?I have sent complaints by fax and post and talked to someone on the phone, but they say your complaint was registered and they have time till sep 10th to reply to it. And I get stuck at that point. The SOLVIT guy that I have been in touch with from my husband's country is on vacation till Monday, so cannot contact him till then anyway. I am so fed up and sick of hearing how behind the Home Officew is with processing applications. How is that our problem?One time the home office told me that they hired and trained more people to speed up the process, but why does not it then make things any faster?My MP was totally useless, her caseworker anyway, she did not have a clue about European rights whatsoever. Even one of the MEP that I contacted was telling me things like 6 months is a guideline not a rule, thats why I emailed him the European Case work Instructions where paragraph 1.9 clearly states that it is a 6 months rule not a guideline. So please, share your batttle experiences and results.Thanks!