FLR application made under wrong category?

[arjay]

Someone I know has made what should have been a FLR(M) application, but upon submission, the "Payment Successful" confirmation shows in one place: "Private Life Route" and in another place as "Family Route". They are married and she is at the 2.5 year point on a spouse visa, applying for the second 2.5 years.

I assume they have selected something incorrectly when keying in the details and that the system has taken it as a FLR (P) or similar. Another clue is that the application hasn't asked for any details of income.

Can anyone confirm that it should indeed be showing FLR (M) (Spouse) and not Family Visa or Private Life route, AND how best to resolve the situation?

Would it be best to make a new application under the correct route and if so, will the new application automatically cancel the existing application? And if so, how would they get a refund? The existing application was only submitted 2 days ago and no documents have been uploaded or biometric appointments arranged, so it can't/won't have been processed by the Home Office.

[seagul]

If he hasn't been asked about the financial threshold then most likely the wrong application has been submitted. He can cancel the application if his visa is not running out soon.

https://www.gov.uk/cancel-visa

[AmazonianX]

Someone I know has made what should have been a FLR(M) application, but upon submission, the "Payment Successful" confirmation shows in one place: "Private Life Route" and in another place as "Family Route". They are married and she is at the 2.5 year point on a spouse visa, applying for the second 2.5 years.

I assume they have selected something incorrectly when keying in the details and that the system has taken it as a FLR (P) or similar. Another clue is that the application hasn't asked for any details of income. You assumed correctly, it is wrong form.

Can anyone confirm that it should indeed be showing FLR (M) (Spouse) and not Family Visa or Private Life route, AND how best to resolve the situation?

Would it be best to make a new application under the correct route and if so, will the new application automatically cancel the existing application? And if so, how would they get a refund? The existing application was only submitted 2 days ago and no documents have been uploaded or biometric appointments arranged, so it can't/won't have been processed by the Home Office.

New application does not automatically cancel existing one. Do actually go through the cancellation of the current application, and since biometrics not submitted, expect to get refund or chase for refund.
Start a new correct FLR(M) application.

[CR001]

The same online link is used for all the family routes. UKVI do actually know the rules.

[arjay]

The same online link is used for all the family routes. UKVI do actually know the rules.

Thanks everyone.

Agreed the application starts off being the same for spouse applicants and family member applicants. I can't think what he might have selected or keyed that threw the application off track. He says he indicated "spouse", at various points, and in the checklist at the end it does list the spouse declaration as a required document (but no mention of confirmation of income).

As mentioned, one part of the "Payment Successful" acknowledgement, refers to Visa type: "Family Route" and another part refers to: "Private Life Route".

Presumably it wouldn't be such a good idea to submit a covering letter explaining and asking for the application to be treated as a FLR (M)? As presumably the checklist would not have asked for all the correct/relevant documents?

[seagul]

Presumably it wouldn't be such a good idea to submit a covering letter explaining and asking for the application to be treated as a FLR (M)? As presumably the checklist would not have asked for all the correct/relevant documents?

A covering letter alone might not fix this mistake which have decimated the entire rhythm as the questions about financial threshold must inevitably have been asked.

[arjay]

Someone I know has made what should have been a FLR(M) application, but upon submission, the "Payment Successful" confirmation shows in one place: "Private Life Route" and in another place as "Family Route". They are married and she is at the 2.5 year point on a spouse visa, applying for the second 2.5 years.

I assume they have selected something incorrectly when keying in the details and that the system has taken it as a FLR (P) or similar. Another clue is that the application hasn't asked for any details of income. You assumed correctly, it is wrong form.

Can anyone confirm that it should indeed be showing FLR (M) (Spouse) and not Family Visa or Private Life route, AND how best to resolve the situation?

Would it be best to make a new application under the correct route and if so, will the new application automatically cancel the existing application? And if so, how would they get a refund? The existing application was only submitted 2 days ago and no documents have been uploaded or biometric appointments arranged, so it can't/won't have been processed by the Home Office.

New application does not automatically cancel existing one. Do actually go through the cancellation of the current application, and since biometrics not submitted, expect to get refund or chase for refund. (Note they haven't submitted any documents or booked biometrics on the wrong application, nor will they).
Start a new correct FLR(M) application.

Thanks for your help on this Amazonian.

They are cancelling the FLR application submitted in the wrong category. I note the system asks what category the application was in. I guess that would be FLR (FP). We aren't really sure exactly what category it was.

Also, what about the question on the new FLR (M) application, which asks: Have you already submitted an application to the HO? They have, but as they are now cancelling it, should they say "No" to that question?

[AmazonianX]

Someone I know has made what should have been a FLR(M) application, but upon submission, the "Payment Successful" confirmation shows in one place: "Private Life Route" and in another place as "Family Route". They are married and she is at the 2.5 year point on a spouse visa, applying for the second 2.5 years.

I assume they have selected something incorrectly when keying in the details and that the system has taken it as a FLR (P) or similar. Another clue is that the application hasn't asked for any details of income. You assumed correctly, it is wrong form.

Can anyone confirm that it should indeed be showing FLR (M) (Spouse) and not Family Visa or Private Life route, AND how best to resolve the situation?

Would it be best to make a new application under the correct route and if so, will the new application automatically cancel the existing application? And if so, how would they get a refund? The existing application was only submitted 2 days ago and no documents have been uploaded or biometric appointments arranged, so it can't/won't have been processed by the Home Office.

New application does not automatically cancel existing one. Do actually go through the cancellation of the current application, and since biometrics not submitted, expect to get refund or chase for refund. (Note they haven't submitted any documents or booked biometrics on the wrong application, nor will they).
Start a new correct FLR(M) application.

Thanks for your help on this Amazonian.

They are cancelling the FLR application submitted in the wrong category. I note the system asks what category the application was in. I guess that would be FLR (FP). We aren't really sure exactly what category it was. Should be

Also, what about the question on the new FLR (M) application, which asks: Have you already submitted an application to the HO? They have, but as they are now cancelling it, should they say "No" to that question? The answer will be 'NO', one of the reasons why the wrong application has to be cancelled as you can not have two live application running with HO

[seagul]

Also see a recent experience

[seagul]

https://www.immigrationboards.com/immig ... 03285.html