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Got this response from the Home Office today. Looks like the delay is on their side and it can take long for the collection letters to be producedGood Morning
We are currently experiencing significant delays in the production of 3rd Party collection letters.
If you are unable to collect your BRP at present, then be reassured that the Post Office will hold onto your BRP for at least 60 days, but this may be extended depending on current Covid-19 measures that are put in place.