I have no number in "Your Ref" and it appears only once. In detail, this is on my letter:LRILR2BC wrote: ↑Fri Nov 20, 2020 8:44 amtkp wrote: ↑Fri Nov 20, 2020 8:38 amI received approval letter by email on 19th Nov (I applied on 23rd Aug). I haven't receive any survey yet. And there is no mention about 12 weeks wait. The letter just said:CULLINAN wrote: ↑Fri Nov 20, 2020 1:20 amMy approval letter was sent via post printed on 10th Nov, it does not state any 12 week wait and so does @Nature11 as above who was sent approval by post on 19th Nov. We only got our approvals by post after we received a survey online but no decision via email. We made enquiry and decision was sent via post. This is a possibility our decisions were made earlier but not pushed, hence no 12 weeks wait mentioned. Maybe.
"due to the changing restrictions and guidance relating to COVID-19, it is not possible at this time to advise when your certificate will be despatched. We will update or website with any new information, in particular in relation to the time it might take to despatch certificates." Do you have these sentences in your letter, @CULLINAN?
My letter says this also - can I ask if you have a number for the "Your REF" part of your letter (top right) or does it also say "Your Ref" twice
Our Ref xxxx
Your Ref
Date 19 November 2020