My son's application for ILR was submitted via the UKVCAS app. We received an email a few days ago asking for further documentation to be mailed in. However, there was no address included where we should mail the documents. It only said to send them guaranteed next day delivery and to respond to a different email given. See text from the email below:
"We are considering your application and need further information. This information is being requested under paragraph 245AA(b) of the Immigration Rules. Please provide the following original documents within 10 working days of the date of this request:
Copies of your passports, specifically showing the pages containing visa/stamp endorsements. This is required so we can verify the absences declared on the application form.
If we do not receive anything by this deadline we will make a decision on the information we have. No extensions to this deadline will be given. We recommend that you send the requested documents by guaranteed next day delivery to ensure they arrive in time.
You must send your response to:
LivsetAAHub@homeoffice.gov.uk"
I cannot speak to a representative at the UKVI contact centre (#0300 790 6268) because the application is not outside the published time frame. All the recording said was that someone would contact me if they needed further information.
I emailed the home office on the above email two days ago but did not get any response. I only have 10 days to get the additional documents in, as the email states.
Does anyone know what address I should use to submit the documents? Would it be any good to contact UKVCAS? All help is very much appreciate!
Kind regards,
MilesFromHome