I got approval on last week of sep and waiting for letter which received on first week of december since then tier 4 restriction and National lockdown so council again push the date to 2nd week of march as dont have virtual or private ceremony . I am trying to transfer to different council which allow virtual ceremony and been told to email to UKVI on
citizenship.support@homeoffice.gov.uk which I did few weeks earlier but haven't got any response yet. Any one here who had email to UKVI to transfer their certificate but haven't heard any response from them. I had email to HOD of Registar Service in my Council asking why almost other are conducting virtual ceremony but why not my council as reply was below
''I do not have a plan to introduce virtual ceremonies as my team are dedicated to working on the current pandemic priorities of death registration and exceptional ceremonies and registrations. Virtual ceremonies would require a new IT set up and office procedure to ensure that the legal requirements were met which cannot be a priority on my team who are so busy on priority work.''.
Any one had transfer council pls share your experience