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Moderators: Casa, Amber, archigabe, batleykhan, ca.funke, ChetanOjha, EUsmileWEallsmile, JAJ, John, Obie, push, geriatrix, vinny, CR001, zimba, meself2
How you doing cullinan . I just apply for my first passport on 15 of February and and 18 of February I did got a message that my documents have been received. Since then nothing change. I did phone them yesterday and they told me my application is in examination process. Please is any chance to let me know exactly what is happening. Thanks your help will be appreciated.CULLINAN wrote: ↑Mon Feb 22, 2021 7:40 pmWhat I meant was, you should send a PRE-PAID return hard envelope for them to send you a replacement, otherwise they will again use their flimsy envelope for the new replacement.skasyap wrote: ↑Mon Feb 22, 2021 2:54 pmThanks CULLINAN, yes that’s what I did when I sent it first time.sent my documents in a hard envelope with care and got that returned is an acceptable state. They just simply don’t careCULLINAN wrote: ↑Mon Feb 22, 2021 2:33 pmHope you paid/included a hard envelope now so its not crumbled again?
british-citizenship/naturalisation-cert ... 10985.htmlOnce they start to work on your case and have granted the replacement (by photo proof), they will sent you email including an address in Southport to return your certificate.
We aren’t allowed to have two certificates at any time.
They advice (spoke to them on the phone) to post with the creased certificate a hard envelope with your return address, you could already pay for the Porto to make sure they will use that one and not the typical white flimsy envelope again they usually use. They will refund your Porto.
Guy I spoke to said m not the first person who is complaining about this so they are getting this issue left right and Center. Hopefully someone will look into improving the overall process.
I'm also interested. The status of my application hasn't changed in the past month. I submitted an enquiry here https://eforms.homeoffice.gov.uk/outrea ... iries.ofml, they are supposed to respond within 72 hours, but I haven't got any response. Also tried emailing the HMPO, no reply.MALCOM2 wrote: ↑Wed Mar 03, 2021 2:36 pmHow you doing cullinan . I just apply for my first passport on 15 of February and and 18 of February I did got a message that my documents have been received. Since then nothing change. I did phone them yesterday and they told me my application is in examination process. Please is any chance to let me know exactly what is happening. Thanks your help will be appreciated.CULLINAN wrote: ↑Mon Feb 22, 2021 7:40 pmWhat I meant was, you should send a PRE-PAID return hard envelope for them to send you a replacement, otherwise they will again use their flimsy envelope for the new replacement.skasyap wrote: ↑Mon Feb 22, 2021 2:54 pmThanks CULLINAN, yes that’s what I did when I sent it first time.sent my documents in a hard envelope with care and got that returned is an acceptable state. They just simply don’t careCULLINAN wrote: ↑Mon Feb 22, 2021 2:33 pm
Hope you paid/included a hard envelope now so its not crumbled again?
british-citizenship/naturalisation-cert ... 10985.html
Guy I spoke to said m not the first person who is complaining about this so they are getting this issue left right and Center. Hopefully someone will look into improving the overall process.
Please let me know if you get any updates.MALCOM2 wrote: ↑Wed Mar 03, 2021 10:56 pmThis is very bad . Why is taking to long to issue a passport after naturalisation. I’m in a shock as well . I will advise you to contact your MP . And is going to write to them . This is not nice at all. I’m also waiting mine is 3 weeks now . I will update you as soon as I have got any news. Please email your MP and let him know what is going on . I know you are going through difficult time but you are not alone .keep pushing don’t seat there and watch them .
my daughter first passport aplication is still wth Belfast PO since 12 of feb, her father and my husband is british born so i am mega confused why we are still waiting , unsure who to contact neitherzeetee wrote: ↑Thu Mar 04, 2021 12:04 pmCan Anyone Help me please?
I see on the forum and almost everyone got a response quickly. Its been more than 2 weeks and I didnt hear anything.
Application submitted : 10 February 2021
Application being processed : 18 February 2021
Did this happen to anyone else?
It is with HMPO Liverpool
Yes mine was Liverpool as well .raij wrote: ↑Thu Mar 04, 2021 2:57 pmmy daughter first passport aplication is still wth Belfast PO since 12 of feb, her father and my husband is british born so i am mega confused why we are still waiting , unsure who to contact neitherzeetee wrote: ↑Thu Mar 04, 2021 12:04 pmCan Anyone Help me please?
I see on the forum and almost everyone got a response quickly. Its been more than 2 weeks and I didnt hear anything.
Application submitted : 10 February 2021
Application being processed : 18 February 2021
Did this happen to anyone else?
It is with HMPO Liverpool
MALCOM2 wrote: ↑Fri Mar 05, 2021 12:04 amraij wrote: ↑Thu Mar 04, 2021 2:57 pmzeetee wrote: ↑Thu Mar 04, 2021 12:04 pmCan Anyone Help me please?
I see on the forum and almost everyone got a response quickly. Its been more than 2 weeks and I didnt hear anything.
Application submitted : 10 February 2021
Application being processed : 18 February 2021
Did this happen to anyone else?
It is with HMPO Liverpool
my daughter first passport aplication is still wth Belfast PO since 12 of feb, her father and my husband is british born so i am mega confused why we are still waiting , unsure who to contact neither
Yes mine was Liverpool as well .
First adult passport after naturalisation
HMPO Peterborough : (HMPO transfer documents from Peterborough to Durham)
Online Application: 30 January 2021
Application being processed: 12 February 2021
Still waiting for approval
It's been 6 weeks since I submitted my passport application, so I called this number. The agent told me that the average processing time for first passports after naturalisation is 6 weeks after the documents have been received (in my case HMPO took 1.5 weeks to move my application to "Processing" stage after Royal Mail confirmed that the documents have been delivered). So he said I should hopefully hear back very soon. The agent did look at the notes on my application and he said it is blocked on UKVI confirming to HMPO that I've attended a citizenship ceremony. My naturalisation application was affected by a "technical error" on UKVI side and my citizenship certificate was't printed for 9 months. After I finally attended the ceremony and got the certificate, I asked the council to confirm it's all done and they confirmed to me (in writing) that they let the HO know of my attendance and that my passport application should be smooth. Well, not quite..MALCOM2 wrote: ↑Fri Mar 05, 2021 12:03 amI did call them on this number first 03002220000 and they direct me to this number 03001231973 so that they should let me know what is going on with my application . And they told me that is in examination process. I don’t have a choice I just need to wait for the 6 weeks . Anyone who want to contact them should call the number above.
I just received email from them today. I can confirm that your application was received and administered onto our system. The application is currently with an examiner who will contact you directly if any further documentation or information is requirednnn15 wrote: ↑Fri Mar 05, 2021 12:29 pmIt's been 6 weeks since I submitted my passport application, so I called this number. The agent told me that the average processing time for first passports after naturalisation is 6 weeks after the documents have been received (in my case HMPO took 1.5 weeks to move my application to "Processing" stage after Royal Mail confirmed that the documents have been delivered). So he said I should hopefully hear back very soon. The agent did look at the notes on my application and he said it is blocked on UKVI confirming to HMPO that I've attended a citizenship ceremony. My naturalisation application was affected by a "technical error" on UKVI side and my citizenship certificate was't printed for 9 months. After I finally attended the ceremony and got the certificate, I asked the council to confirm it's all done and they confirmed to me (in writing) that they let the HO know of my attendance and that my passport application should be smooth. Well, not quite..MALCOM2 wrote: ↑Fri Mar 05, 2021 12:03 amI did call them on this number first 03002220000 and they direct me to this number 03001231973 so that they should let me know what is going on with my application . And they told me that is in examination process. I don’t have a choice I just need to wait for the 6 weeks . Anyone who want to contact them should call the number above.
I submitted a complaint to the HO saying that once again my application is blocked by UKVI and I'd like them to make sure that all the consequences of the "technical error" have been rectified.
The agent on the helpline told me he'll let HMPO know that I called and that I attended the ceremony (the HMPO has my original naturalisation certifcate..) and that I should call in a week if I don't get any updates by then. I'll keep you posted.
I wish you all the best . Keep pushingnnn15 wrote: ↑Mon Mar 08, 2021 8:21 pmIt turned out that my council forgot to inform the Home Office that I attended the ceremony and this is the reason why my passport application wasn't progressing. The council has sent the records to the Home Office now. I'll post how long it will take to resolve.
If for some reason your passport application is not progressing it's worth calling the HMPO helpline - they have access to the notes on the application and can shed some light on the reasons for the delay.
My application got approved.MALCOM2 wrote: ↑Tue Mar 09, 2021 12:01 amI wish you all the best . Keep pushingnnn15 wrote: ↑Mon Mar 08, 2021 8:21 pmIt turned out that my council forgot to inform the Home Office that I attended the ceremony and this is the reason why my passport application wasn't progressing. The council has sent the records to the Home Office now. I'll post how long it will take to resolve.
If for some reason your passport application is not progressing it's worth calling the HMPO helpline - they have access to the notes on the application and can shed some light on the reasons for the delay.
I am same here after I applied they record my document after 5 days and then received it again after 11 days then process it after 3 days and still waiting . Did you get any response and did you try to call them ?zeetee wrote: ↑Thu Mar 04, 2021 12:04 pmCan Anyone Help me please?
I see on the forum and almost everyone got a response quickly. Its been more than 2 weeks and I didnt hear anything.
Application submitted : 10 February 2021
Application being processed : 18 February 2021
Did this happen to anyone else?
It is with HMPO Liverpool
Congratulations. I did received my approval today 9 of March. This is my time line. Application submitted on 15 of February documents received on 18 of February. I was tracking my application but nothing change to processing till today I received text message and email that my application is been approved. Just 3weeks and 2 days.nnn15 wrote: ↑Tue Mar 09, 2021 1:10 pmMy application got approved.MALCOM2 wrote: ↑Tue Mar 09, 2021 12:01 amI wish you all the best . Keep pushingnnn15 wrote: ↑Mon Mar 08, 2021 8:21 pmIt turned out that my council forgot to inform the Home Office that I attended the ceremony and this is the reason why my passport application wasn't progressing. The council has sent the records to the Home Office now. I'll post how long it will take to resolve.
If for some reason your passport application is not progressing it's worth calling the HMPO helpline - they have access to the notes on the application and can shed some light on the reasons for the delay.
It's frustrating I had to wait 6 weeks to be able to ask about the reason for the delay. But HMPO support was very helpful, they told me why the application was pending for so long. After I reached out to the council, they sent the records to the HO quite quickly and the HMPO approved my application within a working day.
You don’t need travel document after having a British passport. You should have send it back to them after your ceremonyHuman1212 wrote: ↑Wed Mar 10, 2021 10:25 amHi there,
Can someone share its experiences as a Refugee .
I received my British passport a week ago.
When I applied for my Frist travel document . Ho kept my Home passport.
My question is How I get that passport back from HO. ?
Please someone share its experience or went through the same situation.
You can request TDS in writing.
https://assets.publishing.service.gov.u ... _clean.pdfHolders of HOTDs who have become British citizens
When a person becomes a British citizen they no longer qualify for an HOTD. TDS must destroy the HOTD and, on request, must return any national passport previously kept by TDS to the holder by recorded delivery post.
Travel Documents Section
Lunar House
40 Wellesley Road Croydon
CR9 2BY