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amelie12 wrote: ↑Sat Feb 27, 2021 10:03 pmHello everyone,
I am dual British/EU citizen. We experience a delay with my mother's EUSS Family Permit application and getting anxious because we are running against a deadline to apply for pre-settled status for in the UK in time before 30.06.2021. I need your advice on what to do next, perhaps someone already had similar experience?
Our time-line in nutshell:
Biometrics: 19/01/2021 (TLS Russia)
"Not straightforward" e-mail from Home Office: 26/01/2021
E-mail from Home Office to me to provde EEA passport: 05/02/2021
EEA Passport delivered to Home Office in Liverpool: 08/02/2021
We asked via UKVI online paid service on 26/02/2021 about the status of application and received following reply the same day:
"Thank you for contacting UK Visas and Immigration International Contact Centre.
With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.
We escalated your case to the relevant department on 26/02/2021 to report the delay. You should be contacted regarding your case within 15 working days from the date of escalation.
Your patience is highly appreciated."
Now I am thinking that 15 working days is going to be the week of 22nd March and the response from UKVI does not say that a decision will be made by then. I guess there is no way to find more now from UKVI, isn't there?
I heard that writing a complaint to a local MP helps. Do you think I should wait 15 working days or just complain to MP and ask to speed up the process straight-away?
Would appreciate your replies!
Many thanks,
amelie12
Hi,Mrsdoc wrote: ↑Sat Feb 27, 2021 11:05 pmamelie12 wrote: ↑Sat Feb 27, 2021 10:03 pmHello everyone,
I am dual British/EU citizen. We experience a delay with my mother's EUSS Family Permit application and getting anxious because we are running against a deadline to apply for pre-settled status for in the UK in time before 30.06.2021. I need your advice on what to do next, perhaps someone already had similar experience?
Our time-line in nutshell:
Biometrics: 19/01/2021 (TLS Russia)
"Not straightforward" e-mail from Home Office: 26/01/2021
E-mail from Home Office to me to provde EEA passport: 05/02/2021
EEA Passport delivered to Home Office in Liverpool: 08/02/2021
We asked via UKVI online paid service on 26/02/2021 about the status of application and received following reply the same day:
"Thank you for contacting UK Visas and Immigration International Contact Centre.
With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.
We escalated your case to the relevant department on 26/02/2021 to report the delay. You should be contacted regarding your case within 15 working days from the date of escalation.
Your patience is highly appreciated."
Now I am thinking that 15 working days is going to be the week of 22nd March and the response from UKVI does not say that a decision will be made by then. I guess there is no way to find more now from UKVI, isn't there?
I heard that writing a complaint to a local MP helps. Do you think I should wait 15 working days or just complain to MP and ask to speed up the process straight-away?
Would appreciate your replies!
Many thanks,
amelie12
Hi,
We are in the exact same situation with my mom’s EUSS FP application process. I’m a NON EU with the settled status and my husband is a Dual national British/Irish (Relevant person of Northern Ireland).
Our timeline is: Biometrics on the 21/12/2020 (TLS outside of the UK).
Also received a “not straightforward” email on the 29/12/2021.
A case worker’s last correspondence via email was on the 19/01/2021 asking for my husband’s residency evidences which were submitted straight away.
Since then we’ve heard nothing. We also beginning to worry as the deadline for pre-settled applications is nearing.
You have mentioned that you contacted a paid UKVI service. Could you please tell me what exactly that was? I need to escalate it ASAP as well.
Thank you.
Hi, I wonder if you’ve heard from them yet? By my calculation I should expect a response from the UKVI by 24th of March. I haven’t heard anything back from them but just wondered if your mother’s application has had any development on it.
Hello, unfortunately, no replies or any new developments so far. Please let me know if you hear back anything. Cheers
This wait is so frustrating.amelie12 wrote: ↑Wed Mar 10, 2021 11:43 amHello, unfortunately, no replies or any new developments so far. Please let me know if you hear back anything. Cheers
Hey, just to let you know,I’ve just received an email from UKVI stating that my mom’s application is going through the final stages of the decision and we should be notified of the outcome shortly .Mrsdoc wrote: ↑Thu Mar 11, 2021 8:20 amThis wait is so frustrating.amelie12 wrote: ↑Wed Mar 10, 2021 11:43 amHello, unfortunately, no replies or any new developments so far. Please let me know if you hear back anything. Cheers
Yes, I’ll immediately update you on our situation. Hold on there
Thank you very much. This is promising! Please let me know when the decision has been made and you received your passports. Thank you!Mrsdoc wrote: ↑Thu Mar 11, 2021 9:39 amHey, just to let you know,I’ve just received an email from UKVI stating that my mom’s application is going through the final stages of the decision and we should be notified of the outcome shortly .
At least we have something today.
I hope yours will be soon too x
Hey! Thank you for an update. Unfortunately I still have nothing since that last email. Have you also had an email with “your application is going through the final stages” quote ?amelie12 wrote: ↑Sat Mar 20, 2021 2:50 pm
Hello, I called UKVI yesterday as it was 15 days since escalation and got nothing new. Application is awaiting decision. They asked me to wait for another two weeks and the if nothing happens I must call to escalate it again. This is very frustrating and I don’t really know what else to do. I am going to write a complaint to HO in the hope that it will speed up things.
Did you have any updates?
Hi, thanks for your note. No we did not have exactly that wording, we received the following email:Mrsdoc wrote: ↑Mon Mar 22, 2021 12:21 pmHey! Thank you for an update. Unfortunately I still have nothing since that last email. Have you also had an email with “your application is going through the final stages” quote ?amelie12 wrote: ↑Sat Mar 20, 2021 2:50 pm
Hello, I called UKVI yesterday as it was 15 days since escalation and got nothing new. Application is awaiting decision. They asked me to wait for another two weeks and the if nothing happens I must call to escalate it again. This is very frustrating and I don’t really know what else to do. I am going to write a complaint to HO in the hope that it will speed up things.
Did you have any updates?
Our 15th working day will be this Wednesday, so if nothing happens I’m going to lodge an official complain to HO as it’s taking way too much time.
It’s been 4 months now ...
This sounds very promising! Fingers crossed.Mrsdoc wrote: ↑Wed Mar 24, 2021 8:09 amHello.
There hasn’t been communication yet but yesterday I tracked it through TLS and it showed that application was transferred to VAC (it was on “received my DMC” for ages) ,so I’m assuming that the decision has already been made though we have no idea what the outcome is and it’s just a matter of time before VAC writes to us with the passport pick up details .
I’ll keep you posted...
Hi! I received an email yesterday that the decision has been made but it wouldn’t tell me what that decision was. There was a separate email saying that her documents have also been couriered to my mom.So, we just need to wait now .amelie12 wrote: ↑Wed Mar 24, 2021 8:13 amThis sounds very promising! Fingers crossed.Mrsdoc wrote: ↑Wed Mar 24, 2021 8:09 amHello.
There hasn’t been communication yet but yesterday I tracked it through TLS and it showed that application was transferred to VAC (it was on “received my DMC” for ages) ,so I’m assuming that the decision has already been made though we have no idea what the outcome is and it’s just a matter of time before VAC writes to us with the passport pick up details .
I’ll keep you posted...
Sounds great! Fingers crossed indeed. Please let me know once you know the outcome, but I am pretty sure it is positive.Mrsdoc wrote: ↑Tue Mar 30, 2021 9:12 amHi! I received an email yesterday that the decision has been made but it wouldn’t tell me what that decision was. There was a separate email saying that her documents have also been couriered to my mom.So, we just need to wait now .amelie12 wrote: ↑Wed Mar 24, 2021 8:13 amThis sounds very promising! Fingers crossed.Mrsdoc wrote: ↑Wed Mar 24, 2021 8:09 amHello.
There hasn’t been communication yet but yesterday I tracked it through TLS and it showed that application was transferred to VAC (it was on “received my DMC” for ages) ,so I’m assuming that the decision has already been made though we have no idea what the outcome is and it’s just a matter of time before VAC writes to us with the passport pick up details .
I’ll keep you posted...
Hi! My mom has received her passport this morning with the visa in it!!! Hopefully your mom’s visa decision won’t take long either .amelie12 wrote: ↑Tue Mar 30, 2021 7:16 pmSounds great! Fingers crossed indeed. Please let me know once you know the outcome, but I am pretty sure it is positive.Mrsdoc wrote: ↑Tue Mar 30, 2021 9:12 amHi! I received an email yesterday that the decision has been made but it wouldn’t tell me what that decision was. There was a separate email saying that her documents have also been couriered to my mom.So, we just need to wait now .amelie12 wrote: ↑Wed Mar 24, 2021 8:13 amThis sounds very promising! Fingers crossed.Mrsdoc wrote: ↑Wed Mar 24, 2021 8:09 amHello.
There hasn’t been communication yet but yesterday I tracked it through TLS and it showed that application was transferred to VAC (it was on “received my DMC” for ages) ,so I’m assuming that the decision has already been made though we have no idea what the outcome is and it’s just a matter of time before VAC writes to us with the passport pick up details .
I’ll keep you posted...
Sounds great!! Congratulations!Mrsdoc wrote: ↑Wed Mar 31, 2021 6:37 pmHi! My mom has received her passport this morning with the visa in it!!! Hopefully your mom’s visa decision won’t take long either .amelie12 wrote: ↑Tue Mar 30, 2021 7:16 pmSounds great! Fingers crossed indeed. Please let me know once you know the outcome, but I am pretty sure it is positive.
It’s been quite a wait,4 months from the date of application but it’s a positive outcome and that all matters.
To the best of my knowledge, that information is not in the public domain. An intelligent guess would be that they verify the information you have submitted with other agencies. So, for instance, if you have stated that you are working in the UK, your tax records will be checked against the information that you have submitted. The EEA citizen's travel history in and out of the UK will be checked to verify that they retain pre-settled status or settled status as the case may be, etc. Discrepancy between information submitted by you and the government records can lead to a refusal on the grounds of deception.
We did. the MP was useful and their communication with a dedicated line with UKVI was more speedy. I highly recommend going through your MP.