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Not poor communication, but policy. Look at this Freedom of information request, asking for up-to-date processing times for 2021. It has been denied.
kamoe wrote: ↑Mon Apr 19, 2021 2:39 pmNot poor communication, but policy. Look at this Freedom of information request, asking for up-to-date processing times for 2021. It has been denied.
They do not have the intention (or the obligation, apparently) of updating processing times because, on balance, they consider it is in the public interest to focus the working time of their staff in actually processing applications rather than in creating statistics on demand. Not saying I agree, just reporting on their official position.
Your best bet at getting the latest processing times is by looking at the thread here.
Yes, that's normal if you already have a BRC.
Don't look at the poll. That's mostly old information.The pole on that page clearly asks the time after a bio metrics appointment.
Again, not having an appointment is normal if you applied via the app.I'm concerned that I had no appointment
What do you want, the status itself or a EUSS physical card? They are not the same thing.I could try and apply for settled status without an appointment?
Actually, since you are an EU citizen, you don't need a biometric card; only the electronic status, so you are fine; no need for biometrics at all.
I tried to call them but they have an automated message saying you cannot get status on your application. However the website says 5 days without any cases that are not complicated. Up to one month with complicated cases. My case is very straight forward and now has basically been one month. Is there an email address that you know of that I can email and ask about my application at all?kamoe wrote: ↑Mon Apr 19, 2021 10:44 pmActually, since you are an EU citizen, you don't need a biometric card; only the electronic status, so you are fine; no need for biometrics at all.
Do drop them a line and ask for an update. Sounds like you should have heard from them already. If that fails, you can escalate via your MP.
Mine was straightforward as well and took 1.5 months. Some people have been waiting for 2 months. Yours seems in line with that. Not much you can do but wait, I'm afraid.verty wrote: ↑Tue May 04, 2021 11:43 amI tried to call them but they have an automated message saying you cannot get status on your application. However the website says 5 days without any cases that are not complicated. Up to one month with complicated cases. My case is very straight forward and now has basically been one month. Is there an email address that you know of that I can email and ask about my application at all?kamoe wrote: ↑Mon Apr 19, 2021 10:44 pmActually, since you are an EU citizen, you don't need a biometric card; only the electronic status, so you are fine; no need for biometrics at all.
Do drop them a line and ask for an update. Sounds like you should have heard from them already. If that fails, you can escalate via your MP.