Hi All,
My wife and my daughter are travelling back to the UK from India (a red list country).
My daughter is 4yrs old (a British national) and a special need child. I would like to seek an exemption from the managed quarantine in a hotel on medical/compassionate grounds, however, ideally, I want them to self quarantine with me in our UK residence upon arrival in the UK.
As per the guidance on gov.uk, I had emailed my enquiry to dhsctesttrace.customerfeedbackteam@nhs.net. who had advised me to contact CTM on 0127 472 6424.
However, I am unable to contact CTM on that specified number. I have also emailed my enquiry/request to um@dhsc.gov.uk but no response yet.
I am wondering if anyone here has experience contacting specific authority regarding exemptions from managed quarantine. If yes, please could you share the relevant contact details and/or redirect me to appropriate guidance.
Thank you
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