I applied for dependent visa(spouse visa) and made both IHS and the visa fee. The payment reference was generated for the IHS and the reference was also included in the application.
But for the visa fee it reloaded and redirects to the same page. So i had to pay again and it again redirected to the same page, saying there has been problem with the payment. Select the payment method and re-enter the payment details to proceed.
This is the error message and its not letting me to proceed further.
So i had to call the UK visa and immigration helpdesk. They are so irresponsible saying that i have to wait for refund for 15 working days because it was made twice and it was not processed.
There is a technical issue and it will be approved within 15 working days.
I have to book bio metric and i was about to apply priority because its already a year since i saw my wife so we are applying for this visa, but for this sort of technical issue i had to wait for 15 working days. I cannot believe this seriously, this is the worst customer service and bug on the website since many of them facing similar issue.
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