rickiclark wrote: ↑Thu Aug 19, 2021 1:18 pm
Dolewhip: I'm very happy for you A'nd envious ;( My application was received 3Oct2019, and nothing yet at all. Zero communication since the documents recieved email in October 2019. I got thru to them on passport webchat and John said that the FBR section has been closed from March 2020 and he has not been advised when they will open, or was he even aware of 'teams' working on FBR with some being processed as documented on this chat board etc. Seemed 'be patient' is all you can get out them. I tink they need to step it up a wee bit. Hope I see an email from them sooooooooon..... Anyone have an email address to send questions to that actually reach a person? thanks. Cheers and good luck to all
I'm sorry about your experience! Obviously can't complain now, but I was certainly frustrated seeing November applications move forward before I'd heard anything.
Someone here even noticed applications during a certain window being processed in reverse order. I can't explain it (or how there could still be June '19 cases with no update), it really makes no sense, but we'll all get there.
I will say the "address confirmation" email comes from an individual on a specific team, whereas my congrats email came from a "no reply" address. I have a feeling the individuals reaching out will only have insight into the cases they're handling, or at least the cases on their team, so probably have to hold tight a bit longer.