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I think that with SS the OP means Settlement Scheme not Surinder Singh... Could the OP please clarify?
Unfortunately there is no option to start the application - they ask to have the identity document checked by the app (not possible for NZ passport with the FP vignette), get it checked in one of their centres (which are closed due to covid) or send it to Home Office by post, they will create the UKVI account and only then I will be able to begin the application to the settlement scheme.