This summer I emailed to FurtherNationalityEnquiries@homeoffice.gov.uk and got a reply that my citizenship application was accepted on 13th May. I was abroad so I decided that the ceremony invitational letter was in my mailbox. When I returned to the UK month ago I haven't found it. So I emailed to FurtherNationalityEnquiries@homeoffice.gov.uk again and asked them to send a copy. In their automatical reply they said that they will try to respond on 20 working days. It's 22nd day now. My deadline is in 3 weeks. Is there any alternative ways of contacting them? I heard that call center is useless. Is there a big chance they refuse my application if I fail to attend the ceremony by deadline?
Thank you.
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