Hi,
I had my visa granted on 16-Mar-2021 for 1 year.
Due to a job change I applied again and got the visa granted on 24-Jul-2021 for the same period.
Since the IHS for that period was already paid on the first visa granted, I believe the amount paid on the second application should be refunded.
I called 0300 790 6268 several times and every time they say there was an issue and the payment should be made in 5 working days. Today I called again and they asked me to email complaints@homeoffice.gov.uk.
Is this common or am I missing something?
thanks
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