Hi
My wife, non-eu holding stamp4EUFAM then Article 50 TEU, recently applied for EU3 and got approved a 10years stamp 4.
We live in Dublin..
We try to understand what to do now.. the letter say we need to book an appointment using "burghquayregoffice@justice.ie" then after we sent the email, an auto reply say this email no longer available and email was directed to , "immigrationsupport@justice.ie".. and no auto-reply from here..
so we went and guess we have to use the "inisonline.jahs.ie", so we fill everything in and summited.. 2 days later we receive an email say the renew is approved and new card will arrive in 10 to 50 days..
when the card arrive.. we notice the expiry date is only for 1 year instead of 10year or which many years the passport say(passport expire in 2028).
we try contact "immigrationsupport@justice.ie" with our renew application number, then we received an auto reply and at the same minute another email saying our ticket has been solved and ticket is now closed..
try call the appointment booking hotline.. the lady say the phone number is only for new application, for anything else ready the website..
suddenly we feel so lost.. what should we do now..
thanks
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