Hi all
I was wondering if you could give us some advice
My partner received her British passport on the 30th March and was told that her supporting documents would follow within two weeks (foreign passport and naturalization certificate). We moved out of the house on the 9th but had access to the house for another week so thought everything would be okay.
We have paid £5 extra for 'secure' delivery - although it seems they still put it through the letterbox anyway. We are able to get the documents once they have been delivered from the people now living in the house but I'm getting a little concerned as we are due to travel at the end of May and she needs her first passport as that is the country we are going to.
The passport office say the supporting documents left them on 31s March but TNT don't have anything on their systems yet although it should update once out for delivery they say.
I know really we should be changing the address with them but I'm worried that's going to cause a delay and we wont get the passport back till after we are due to travel. Does anyone know how long these things normally take - what would you do in our situation?
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