NiallPP wrote: ↑Wed May 18, 2022 4:14 pm
I've also got no receipt from payment and form is sitting in "Submitted" section, while "Acknowledgement ID" is blank. Payment is processing on card so it definitely went through. I guess it needs to be processed manually on their end so im surprised your receipt for 2nd payment was instant Raja.
I used a login for the site in my name that was previously used for renewing IRP card.
You will get shortly.
I ended up getting email acknowledgment for the 1st payment that I made on Saturday on following Monday around 830pm. May be it was a weekend thing.
I created a new account under my name for 2nd payment coz I thought the first payment could cause issue at it was mum’s online account. I also didn’t receive any confirmation for 1st payment on Monday during the day and thought it could be coz of incorrect account.
The 2nd payment confirmation was instant. Now I have made 2 payments and confirmation for both, lol.
Already emailed online team to refund the duplicate one but not heard anything back.
Don’t worry, you will get 2 emails, one for acknowledgment of payment and 2nd for confirmation of processing of payment.