Hi All,
One of my kid's passport application timeline:
Documents received 10:14am on 4 May 2022
Application received 4:57pm on 25 April 2022
Identity details received 4:57pm on 25 April 2022
Email sent to person confirming your identity 3:35pm on 25 April 2022
Ask someone to confirm your identity 2:55pm on 25 April 2022
Application submitted 2:55pm on 25 April 2022
I did send supporting documents (Naturalisation Certificate and Original foreign passport) on 26 April and document was delivered on 28 Arpil with signature and application status updated to 'Documents received'.
Today I got an email from HMPO to let me know they have not received the original passport and asked me to send it.
How I deal with my case like this? which contact I need to call to ask HMPO to check the documents again as I did send original passport on 26 April?
Thanks
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