md301291 wrote: ↑Thu Jul 21, 2022 2:41 pm
G Dog wrote: ↑Thu Jul 21, 2022 2:30 pm
md301291 wrote: ↑Thu Jul 21, 2022 1:43 pm
My application has been 'In Processing' since 04/07. Have just been told it's done nothing since then other than sit in a queue waiting to be allocated to someone. So frustrating. It would be much better if they managed people's expectations by being honest about current processing times.
It will say 'processing' until the status changes to 'printing'. What's your estimated issue date?
Issue date was 06/07. I realise it will show as processing until it's printed, but live chat have confirmed they've done nothing with the application since 04/07, it's just sitting in a queue awaiting allocation to an application checker.
Mine is similar:
23/05/2022: Online application
24/05/2022: Documents posted from London
27/05/2022: Documents delivered to Balbriggan
07/06/2022: Status changed to "
Processing application: We have received your supporting documents. We are now verifying these documents"
01/07/2022: Status changed to "
Processing application: Your application is being processed"
12/07/2022: Estimated issue date
WebChat can't tell me what's going on or why my application has taken 38 working days so far, despite the turnaround time for "
first time applicants" at
https://www.dfa.ie/passports/turnaround-times/ having been reduced last month from 30 to 25 working days. If their workload is reducing, then why are our applications taking longer than both the advertised turnaround time and the estimated issue dates?