Citizenship approval received but papers not sent to Council

[avipul]

I received Home Office Approval and citizenship ceremony invitation email on 8th August 2022 for myself and all family members. It's a straightforward case of 5 years + 1 ye ILR.

However since then I've been calling my council (Croydon) but apparently no papers have been received by them from HO for that date. It seems there is a particular problem with all approval emails received on and around 8th Aug and many others approved after that have received the papers and booked ceremonies.

Chasing the Council hasn't helped with their simple reply being- 'we're chasing HO but can't say how long it'll take'.

My 2 emails to citizenship.support@homeoffice.gov.uk haven't been answered. I'm getting a bit jittery now especially because I have an India trip planned over the Christmas holidays and I'm not sure what will be my situation then.

Anybody in similar situation or got any clue how long this could take?

[Brazos]

It can take around 4 weeks from the moment HO decides to grant the citizenship application to receiving the certificate by the council. And in some cases they delay intimation email to coincide with the delivery of the certificate to the council. So hopefully soon.