My mum's visa application was refused for two reasons:
1 - The letter says that she hasn't demonstrated the source of the money credited into her account, however, the reviewer seems to have made an error converting the Iranian Rials into GBP.
The money deposited to her account was 750,000,000 which is about 2,000 pounds but the reviewer has calculated it as 15,000 pounds which is 7.5 times more and it is incorrect. The money was supposed to be for her flight tickets and spending money. I assume they have used the rate from an online currency exchange website, and the majority of them have an incorrect rate - only the companies that are based in Iran or doing the actual exchange have the correct rate.
So one pound is 370,000 IRR but online it's 49,000 IRR which is incorrect.
What can we submit as part of her new application, so they use the correct rate? I was thinking to do a few screenshots of the websites that have the correct rate. would that be enough?
2- They've said they're not sure she's going back to Iran as she didn't prove she has any family ties. it's not like here that we can get the electoral registry to show who lives here. All my three siblings and stepdad live in Iran - would submitting their passport copies suffice?
Also, how can I contact them and tell them they've made an error in converting the IRR to GBP? apparently, we can't appeal either, not sure why not. It's very frustrating.
We wanted my mum to come and see my LG who was born two years ago and hasn't seen any of my family members!
My mum got a visa 8 years ago and she only stayed for 4 weeks, and we didn't have these problems.
![Sad :(](./images/smilies/icon_sad.gif)
Thanks everyone and sorry for the long post.